SPECIALIST

Felician University•Lodi, NJ

4h•$64,456 - $77,627

About The Position

Felician University is seeking a full-time, 12-month Title III Project Manager Retention Specialist to support the Dean and Title III retention and student success initiatives. The position coordinates outreach, referrals, documentation, and follow-up for students at risk of withdrawal, leave of absence, or stopping out. It works with Academic Affairs, Financial Aid, Student Accounts, the Registrar, faculty, advisors, and student support offices to help students address barriers to persistence and support timely enrollment and progression. The role supports coordination of the Falcon RISE Title III grant and provides retention outreach and intervention support. It tracks student contacts and outcomes using institutional systems and student success platforms, and shares activity summaries to inform retention strategies and reduce preventable attrition. Occasional evening or weekend work may be needed.

Requirements

Bachelor’s degree required.
Three to five years of experience in student services, advising, retention, academic support, or a related higher education field.
Demonstrated experience supporting grant-funded programs or projects, including implementation, documentation, reporting, compliance, and deadline management.
Strong interpersonal, organizational, and problem-solving skills.
Experience working with at-risk student populations and handling sensitive student matters with professionalism and discretion.
Ability to collaborate effectively across departments and manage multiple priorities.
Willingness and ability to work occasional evening or weekend hours as needed.
Commitment to Felician University’s mission, Franciscan values, and student-centered approach to education.

Nice To Haves

Master’s degree preferred.
Experience utilizing student information systems, retention software, or early alert platforms preferred.

Responsibilities

Support the Project Director in coordinating the Falcon RISE Title III grant.
Maintain grant-management support tools, track assigned project deadlines, and follow up.
Coordinate with campus partners in support of the grant and help prepare assigned documents.
Identify and provide timely outreach to students who request information and show early indicators of potential leave, withdrawal, stop-out, or departure.
Coordinate early intervention efforts to help resolve barriers to continued enrollment.
Support students in navigating University policies and resources.
Track outreach, referrals, intervention steps, student decisions, and follow-up outcomes using institutional systems and student success platforms.
Share summaries of leave and withdrawal outreach and intervention activity to help inform retention strategies and reduce preventable attrition.