Specialist

Felician University•Lodi, NJ

18h

About The Position

Felician University is seeking a full-time, 12-month Title III Project Manager Retention Specialist to support the Dean and the University’s Title III retention and student success initiatives. The role supports students at risk of withdrawal, leave of absence, or stopping out through coordinated outreach, referrals, documentation, and follow-up. It works with Academic Affairs, Financial Aid, Student Accounts, the Registrar, faculty, advisors, and student support offices to help students address barriers to persistence and support timely enrollment and progression. The position provides project and grant management support for the Falcon RISE Title III grant, including maintaining grant-management tools, tracking deadlines, coordinating with campus partners, and helping prepare assigned documents. It also identifies students showing early indicators of potential departure, coordinates early interventions, helps students navigate University policies and resources, and documents outreach and outcomes using institutional systems and student success platforms. The role shares summaries of intervention activity to inform retention strategies and help reduce preventable attrition.

Requirements

Bachelor’s degree required.
Three to five years of experience in student services, advising, retention, academic support, or a related higher education field.
Demonstrated experience supporting grant-funded programs or projects, including grant implementation, documentation, reporting, compliance, and deadline management.
Strong interpersonal, organizational, and problem-solving skills.
Experience working with at-risk student populations and managing sensitive student matters with professionalism and discretion.
Ability to collaborate effectively across departments and manage multiple priorities.
Willingness and ability to work occasional evening or weekend hours as needed.
Commitment to Felician University’s mission, Franciscan values, and student-centered approach to education.

Nice To Haves

Master’s degree preferred.
Experience utilizing student information systems, retention software, or early alert platforms preferred.

Responsibilities

Support the Project Director in coordinating the Falcon RISE Title III grant.
Maintain grant-management support tools.
Track assigned project deadlines and follow up.
Coordinate with campus partners in support of the grant.
Support preparation of assigned documents.
Identify and provide timely outreach to students who have requested information and show early indicators of potential leave, withdrawal, stop-out, or departure.
Coordinate early intervention efforts to help resolve barriers to continued enrollment.
Support students in navigating University policies and resources.
Track outreach, referrals, intervention steps, student decisions, and follow-up outcomes using institutional systems and student success platforms.
Share summaries of leave and withdrawal outreach and intervention activity to inform retention strategies and reduce preventable attrition.