Employment Specialist

MERS Goodwill • Florissant, MO

3d

About The Position

MERS/Missouri Goodwill Industries is hiring an energetic, self-motivated, and professional Employment Specialist for its North County Career Center team. The role supports the organization’s mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility.

The Employment Specialist supports participants through employment planning, job-seeking skill development, job placement, and job retention. The position involves building relationships with referral sources and employers, making community-based employer contacts, coaching participants, and helping address workplace performance issues. The role requires 25% travel and pays $20.50 per hour. A driver’s license and current insurance are required. Various background and records checks are required upon employment.

Requirements

• High school diploma.
• Ability to work effectively with others.
• Ability to build and sustain relationships with local employers.
• Strong written and verbal communication skills.
• Driver’s license and current insurance.

Nice To Haves

• Bachelor’s degree.
• Experience in social service and/or sales.

Responsibilities

• Review referral information, establish professional and ethical relationships, conduct timely intake interviews, and develop and maintain an individual plan for employment with each participant.
• Develop and maintain positive relationships with referral sources and provide ongoing communication about participant activities.
• Use intake and plan-development information, local job-market information, and knowledge of community resources to develop employer contacts and employment opportunities.
• Complete agency paperwork in a timely manner and maintain confidentiality according to agency guidelines.
• Help participants develop job-seeking skills, including interviewing, completing applications, developing resumes, and retaining employment.
• Make employer contacts in the community, including cold calls in person and by phone; explain MERS Goodwill programs and services and follow up to secure employment opportunities.
• Provide retention services after job placement through in-person and phone contacts with both the employer and participant.
• Spend a significant amount of time job coaching.
• Train participants to improve work performance after the employer’s training period ends and problem-solve accommodations or other ways to address performance issues.

Benefits

• Medical benefits for individuals and families, effective immediately upon hire for full-time employees working at least 30 hours per week.
• Dental and vision benefits for individuals and families, effective on the first of the month following hire for employees working at least 20 hours per week.
• Voluntary Life and AD&D Insurance, effective on the first of the month following hire for employees working at least 20 hours per week.
• 403(B) retirement plan beginning on date of hire for employees working at least 20 hours per week.
• 403(B) retirement plan with employer match after one year of employment for employees working at least 20 hours per week.
• 401(A) retirement plan beginning on date of hire for employees working at least 20 hours per week.
• PTO accrual of up to 15 days based on hours worked.
• Employee store discount.
• Paid holidays.
• Flexible schedules.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED