Wellness Salon Manager
About The Position
The Wellness Salon Manager leads a salon team, oversees daily operations, and works to grow sales and profitability. The manager recruits, hires, schedules, coaches, and develops employees, with support from a District Manager. The role includes delivering professional customer service, maintaining salon cleanliness and stock, meeting health department standards, executing local promotions, and securely handling cash, bank deposits, and customer card data. Local travel is required for bank deposits, meetings, training, and support at other salon locations. This is a full-time position of 35 or more hours per week. Salons are open seven days a week, and schedules are built with flexibility, although some nights, weekends, and holidays are expected. Managers earn an average of $19.00–$23.00 or more per hour, comprising base pay, up to 12% commission, and monthly bonuses; top-performing managers may earn more. This is a security-sensitive position. SVI Corporate, LLC is an Equal Opportunity Employer and provides reasonable accommodations for qualified applicants with disabilities.
Requirements
- Bachelor’s degree or equivalent experience.
- Retail, customer service, and point-of-sale (POS) knowledge.
- Strong verbal and written communication skills in English, and ability to motivate others.
- Valid driver’s license and reliable transportation.
- Ability to be on your feet for 7 or more hours a day and lift up to 50 pounds.
- Ability to work some nights, weekends, and holidays.
- Ability to travel locally for bank deposits, meetings, training, and supporting other salon locations.
Nice To Haves
- 1–3 years of operations or management experience preferred.
Responsibilities
- Lead and coach Assistant Store Managers, Wellness Consultants, and Salon Support team members.
- Recruit, hire, schedule, and develop employees.
- Set clear expectations and hold the team accountable to company standards.
- Build sales and manage labor, cost of sales, and expenses to drive profitability.
- Deliver strong customer service and professionally resolve customer concerns.
- Keep the salon clean, stocked, and operating smoothly, and ensure it meets health department standards.
- Execute local promotions to grow store sales.
- Handle cash, bank deposits, and customer card data securely.
Benefits
- 401(k) with company match
- Performance-based bonuses and commission
- Dental insurance
- Employee discounts, including skincare discounts and a free All Access Membership
- Flexible scheduling options
- Health insurance
- Paid time off after 90 days
- Parental leave
- Sales, leadership, and goal-setting training
- Career advancement opportunities
- Employee referral program
- Vision insurance
- Short-term disability, long-term disability, and life insurance
- Wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
