Wellness Salon Manager
About The Position
The Wellness Salon Manager leads a salon team and is accountable for sales, profitability, customer service, daily operations, and maintaining salon standards. The manager leads and coaches Assistant Store Managers, Wellness Consultants, and Salon Support team members, with support from a District Manager. The role includes recruiting, hiring, scheduling, and developing employees; setting expectations and holding the team accountable; managing labor, cost of sales, and expenses; and carrying out local sales promotions. The manager ensures the salon is clean, stocked, operating smoothly, and meeting health department standards. The role also involves resolving customer concerns professionally and securely handling cash, bank deposits, and customer card data; PCI security training is provided. Local travel is required for deposits, meetings, training, and supporting other salon locations. This is a full-time position of 35 or more hours per week. Salons are open seven days a week, and schedules are designed with flexibility in mind, though some nights, weekends, and holidays are expected. Average pay is $22.00–$26.00 or more per hour, comprising base pay, up to 12% commission, and a monthly bonus. Top-performing managers may earn more. This is a security-sensitive position. SVI Corporate, LLC is an Equal Opportunity Employer and provides reasonable accommodations for qualified applicants with disabilities.
Requirements
- Bachelor’s degree or equivalent experience.
- Retail, customer service, and point-of-sale (POS) knowledge.
- Strong verbal and written communication skills in English.
- Ability to motivate others.
- Valid driver’s license and reliable transportation.
- Ability to stand or be on your feet for 7 or more hours per day and lift up to 50 pounds.
- Availability to work some nights, weekends, and holidays.
Nice To Haves
- 1–3 years of operations or management experience preferred.
Responsibilities
- Lead and coach Assistant Store Managers, Wellness Consultants, and Salon Support team members.
- Recruit, hire, schedule, and develop employees.
- Set clear expectations and hold the team accountable to company standards.
- Build sales and manage labor, cost of sales, and expenses to drive profitability.
- Provide customer service that encourages repeat business and resolve customer concerns professionally.
- Keep the salon clean, stocked, and operating smoothly, and ensure it meets health department standards.
- Execute local promotions to grow store sales.
- Handle cash, bank deposits, and customer card data securely.
- Travel locally for bank deposits, meetings, training, and support of other salon locations.
Benefits
- 401(k) with company match.
- Performance-based bonuses, including commission and monthly bonuses.
- Dental insurance.
- Employee discounts, including employee skincare discounts and a free All Access Membership.
- Flexible scheduling options.
- Health insurance.
- Paid time off after 90 days.
- Parental leave.
- Training and development, including sales, leadership, and goal-setting training.
- Vision insurance.
- Wellness resources.
- Short-term disability, long-term disability, and life insurance.
- Career advancement opportunities.
- Employee referral program.
- Fun, competitive team contests.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
