Salon Manager

COST CUTTERS•Saginaw, MI

10d•$70,000 - $80,000

About The Position

The Salon Manager is responsible for all facets of salon operations and provides leadership, tools, and guidance to help staff grow their clientele and the business. The role also performs all hair care services offered by Cost Cutters and ensures high guest-service standards and salon profitability. The Salon Manager provides consultations and services across the salon’s full range of hair care offerings, helping guests achieve their desired look and understand how to duplicate it at home. The position includes administrative duties such as scheduling, register transactions, close-out procedures, banking procedures, salon inventory, staff meetings, and light housekeeping.

Requirements

Current cosmetology and manager licenses as required by state or provincial regulations.
Ability to work a flexible schedule, including evenings and weekends.
Ability to understand guests’ needs, provide quality consultations, and perform requested services efficiently and professionally.
Ability to perform administrative tasks, including scheduling, computerized register transactions, and close-out procedures.
Ability to resolve guest issues.
Ability to effectively lead and develop a team, create a positive work environment, train and guide staff, and resolve associate issues.
Ability to stand for sustained periods.
Ability to lift frequently up to 10 pounds and occasionally up to 25 pounds.
Ability to perform continuous repetitive movements with fingers, hands, wrists, and arms, and continuous grasping and reaching, often above shoulder level.
Ability to work around chemicals and fragrances used in salon services.
Close vision, color vision, and ability to adjust focus to observe guests’ hair.
Ability to communicate with guests about services and their needs and preferences.
Ability to travel occasionally to out-of-town meetings, sometimes overnight.

Responsibilities

Oversee all facets of salon operations and support salon profitability.
Lead, train, and develop staff, helping them increase their clientele and business.
Provide the full range of hair care services offered by Cost Cutters.
Deliver exceptional guest service through quality consultations and professional, efficient services.
Help guests understand how to duplicate their desired look at home.
Complete schedules and transactions on the computerized register and perform close-out procedures.
Perform banking procedures, manage salon inventory, participate in staff meetings, and complete light housekeeping duties.
Resolve guest issues and associate issues.
Create a positive work environment and provide guidance on business and technical competencies.