Salon Manager
About The Position
The Salon Manager is responsible for all facets of salon operations and provides leadership, tools, training, and guidance to help staff grow their clientele and the business. The manager also performs the full range of hair care services offered by Cost Cutters and ensures high standards of guest service and salon profitability. They provide guests with quality consultations, exceptional service, and guidance on maintaining their desired look at home. The role includes administrative and salon-support tasks such as preparing schedules, processing transactions, completing close-out procedures, banking procedures, salon inventory, staff meetings, and light housekeeping. Occasional travel to out-of-town meetings, sometimes overnight, is required. Cost Cutters describes itself as an established salon brand offering technical training, regular seminars, annual recertification, career development, competitive wages, and benefits. Its services include haircuts, color and highlights, waxing, and specialty services.
Requirements
- Current cosmetology license as required by state or provincial regulations.
- Current manager license as required by state or provincial regulations.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to provide exceptional guest service, understand guest needs, provide quality consultations, and perform requested services efficiently and professionally.
- Ability to perform administrative tasks, including scheduling and computerized-register transactions, close-out procedures, and light housekeeping.
- Ability to resolve guest issues.
- Ability to effectively lead and develop a team, create a positive work environment, train and guide staff on business and technical competencies, and resolve associate issues.
- Ability to stand for sustained periods.
- Frequent lifting of up to 10 pounds and occasional lifting of up to 25 pounds.
- Ability to perform continuous repetitive movements with fingers, hands, wrists, and arms.
- Ability to continuously grasp and reach, often above shoulder level.
- Ability to work around chemicals and fragrances used in salon services.
- Close vision, color vision, and ability to adjust focus to observe guests’ hair.
- Ability to communicate with guests about services and their needs and preferences.
- Ability to travel occasionally to out-of-town meetings, sometimes overnight.
Responsibilities
- Oversee all facets of salon operations and support salon profitability.
- Lead, train, and develop staff, providing tools and guidance to help them increase clientele and grow the business.
- Provide the full range of hair care services offered by Cost Cutters.
- Deliver quality consultations and exceptional guest service, and help guests understand how to duplicate their desired look at home.
- Complete administrative tasks, including schedules, computerized-register transactions, close-out procedures, banking procedures, salon inventory, and staff meetings.
- Perform light housekeeping duties.
- Resolve guest issues and associate issues.
- Maintain a positive work environment and guide associates on business and technical competencies.
Benefits
- Competitive wage and benefits.
- Paid training and education attendance.
- Bonus and commissions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
