Wellness Salon Manager in Training

Palm Beach Tan•Gastonia, NC

About The Position

The Wellness Salon Manager in Training works alongside the Store Manager to learn how to lead a team and operate a successful tanning and wellness salon. The role includes hands-on training in coaching employees, recruiting and scheduling, setting goals, monitoring performance, managing expenses, delivering customer service, maintaining salon standards, supporting local promotions, and handling payments and customer card data securely. The position offers commission-based earnings, leadership and sales training, and opportunities for career advancement. Salons operate seven days a week, and the schedule may include nights, weekends, and holidays. Occasional local travel may be needed for meetings, training, or support at other salon locations.

Requirements

  • 1–3 years of retail, customer service, operations, or management experience.
  • Strong verbal and written communication skills in English.
  • Ability to motivate others.
  • Basic computer and point-of-sale (POS) skills.
  • Reliable transportation.
  • Ability to stand for 7 or more hours a day and lift up to 50 lbs.
  • Availability to work some nights, weekends, and holidays.
  • Ability to travel locally occasionally for meetings, training, or support at other salon locations.

Nice To Haves

  • Bachelor’s degree or equivalent experience preferred.

Responsibilities

  • Work alongside the Store Manager to learn salon operations.
  • Learn to lead and coach Wellness Consultants and the Salon Support team.
  • Learn to recruit, schedule, and develop employees.
  • Set goals, track performance, and follow up on training.
  • Learn to manage labor, cost of sales, and other controllable expenses.
  • Provide customer service and learn to resolve customer concerns professionally.
  • Keep the salon clean, stocked, and operating smoothly, and ensure it meets health department standards.
  • Help plan and carry out local promotions to grow sales.
  • Handle salon cash, deposits, and customer card data securely, including completing PCI security training.

Benefits

  • 401(k) with company match
  • Dental insurance
  • Employee discounts, including skincare discounts
  • Flexible scheduling options
  • Health insurance
  • Paid time off after 90 days
  • Parental leave
  • Training and development
  • Vision insurance
  • Wellness resources
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Commission and monthly bonus opportunities
  • Free All Access Membership
  • Career advancement opportunities
  • Employee referral program
  • Sales, leadership, and goal-setting training
  • Team contests
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