Wellness Assistant Spa Director Full Time
About The Position
The Wellness Assistant Spa Manager helps maintain a high-energy, positive environment where client-centric service is consistently demonstrated. The role helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed productivity goals. The Assistant Spa Manager supervises Wellness Consultants, leads by example in company operations, and holds the team accountable for delivering an exceptional client experience. The position involves monitoring daily spa operations, supporting sales performance, helping maintain spa cleanliness and organization, coaching and training Team Members, managing reports and inventory, and assisting the Wellness Spa Director with revenue, expenses, staffing, and other management functions. The role requires approximately 35 to 40 hours per week over five days, with night and weekend availability as needed for management coverage.
Requirements
- Basic computer skills, including the ability to use Word, Excel, and Outlook.
- Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem-solving, organizational, and planning skills.
- Strong leadership skills, including the ability to coach and mentor and knowledge of supervisory practices and procedures.
- Team-building skills.
- Ability to prioritize and delegate.
- Ability to work a five-day workweek of approximately 35 to 40 hours.
- Ability to work nights and Saturdays and Sundays as required.
- Ability to work independently and alone during shifts as business needs require.
- Ability to stand and walk for long periods, bend at the waist, lift or assist in lifting items and heavy boxes, and perform cleaning tasks.
Nice To Haves
- College education.
- Management and/or sales experience.
- Beauty, spa, tanning industry, and/or customer service experience.
Responsibilities
- Monitor and manage daily spa operations in a fast-paced environment.
- Lead by example in company operations and create a client-centric experience.
- Support sales performance and consistently meet sales goals.
- Assist the Wellness Spa Director with cleanliness, maintenance, sanitation, and organization of the spa.
- Establish clear goals and objectives for Team Members.
- Coach, train, and provide feedback to improve Team Members’ daily performance.
- Generate sales reports, maintain inventory, and assist with other Wellness Spa Director functions.
- Assist the Wellness Spa Director in controlling top-line revenue and expenses.
- Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
- Provide management coverage on nights and Saturdays and Sundays as required.
- Set a positive example and maintain a calm demeanor during periods of high volume.
Benefits
- Medical, dental, and vision insurance options.
- Life insurance and disability coverage options.
- Paid time off.
- Flexible scheduling.
- 401(k) with company match.
- Daily pay options.
- Employee discounts on products and services.
- Professional development and training.
- Casual dress code and free company apparel.
- Free tanning.
- Free spray tanning.
- Free wellness spa services.
- Employee wellness programs with a yearly $125 reimbursement option.
- Exclusive discounts at outside retailers.
- Performance and store bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
