Wellness Assistant Spa Director Full Time

Wellness City Glow Brands Corporate•Kokomo, IN

About The Position

The Wellness Assistant Spa Manager helps maintain a high-energy, positive, client-focused environment and supports store performance, exceptional client service, and operational excellence. The role supervises and develops Wellness Consultants, leads by example in daily operations, and helps the spa meet or exceed productivity goals. The Assistant Spa Manager supports the Wellness Spa Director with sales, staffing, expenses, cleanliness, maintenance, sanitation, and organization. The position is full time, with a five-day workweek of approximately 35 to 40 hours. Management coverage may require nights and Saturdays and Sundays. Compensation is listed as $17.00–$22.00 per hour; the posting notes that earnings up to $22.00 per hour are not guaranteed and include performance and store bonuses.

Requirements

  • Ability to work a five-day workweek of approximately 35 to 40 hours.
  • Ability to work nights, Saturdays, and Sundays as required.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage multiple situations effectively in a fast-paced environment.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills, including the ability to coach and mentor, and knowledge of supervisory practices and procedures.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean spa, sunless, and UV equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, and other items from floors.
  • Ability to perform cleaning tasks including dusting, sweeping, mopping, and scrubbing.
  • Ability to work independently and alone during shifts when business needs require.

Nice To Haves

  • College education.
  • Management and/or sales experience.
  • Beauty, spa, tanning industry, and/or customer service experience.

Responsibilities

  • Monitor and manage the spa’s daily operations in a fast-paced environment.
  • Lead by example in company operations and create a client-centric experience.
  • Support sales performance and consistently meet sales goals.
  • Assist the Wellness Spa Director with spa cleanliness, maintenance, sanitation, and organization.
  • Set clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ performance.
  • Generate sales reports, maintain inventory, and assist with other Wellness Spa Director functions.
  • Assist the Wellness Spa Director in controlling revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
  • Provide management coverage on nights and weekends as required.
  • Set a positive example and maintain a calm demeanor during busy periods.

Benefits

  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning, spray tanning, and wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
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