Welcome Center Associate (Mon-Thurs 6a-4p)
About The Position
The Welcome Center Associate handles inbound and outbound trailer processing, visitor check-ins, and trailer activity records. The role verifies trailer details against bills of lading and tracking documents, enters information into the warehouse management system (WMS), and communicates facility, vehicle, or equipment maintenance issues to management. The associate is expected to promote safe work practices, maintain a clean and safe working environment, participate in special projects, and perform other duties as assigned. The position is based at the RB BETHEL location in Bethel, Pennsylvania, and is scheduled Monday through Thursday from 6 a.m. to 4 p.m. The listed pay rate is $18.65 per hour.
Requirements
- High school diploma or GED preferred.
- Strong mathematical skills and attention to detail.
- Strong computer skills and familiarity with Excel, Outlook, and other Microsoft Office products.
- Ability to frequently lift 35 pounds and occasionally lift up to 75 pounds.
- Strong interpersonal skills for handling sensitive and confidential situations.
- Excellent communication skills and a pleasant, professional demeanor when dealing with customers, carriers, and drivers.
- Reliable means of transportation and communication.
- Ability to read, write, and speak English.
- Ability to read and interpret documents such as bills of lading (BOLs).
- Maintain an acceptable personal appearance.
- Ability to work outside in extreme weather conditions.
Nice To Haves
- Previous general warehouse experience.
Responsibilities
- Verify inbound trailers against the inbound bill of lading and enter trailer and bill information in WMS to arrive and check in trailers.
- Verify outbound loaded trailer numbers, box temperatures, reefer settings, and seals against the Outbound Trailer Tracker sheet, then enter carrier move ID and trailer information in WMS to dispatch trailers.
- Gate out empty trailers in WMS after physically verifying that they are empty.
- Welcome and log in visitors and contractors, and contact the parties they are visiting.
- Maintain a manual log of inbound and outbound trailer activity.
- Ensure building facility, vehicle, and equipment maintenance or repair issues are addressed and communicated to management.
- Exhibit safe behaviors and promote safe work practices.
- Participate in special projects as required.
- Perform other duties as assigned.
- Follow good housekeeping rules to maintain a safe and clean working environment.
- Perform light snow removal when necessary.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
