Website Manager

Bachman's Inc.•Minneapolis, MN

2d•$80,000 - $100,000•Onsite

About The Position

Bachman’s is hiring a Website Manager to lead the strategy, development, and performance of its websites and eCommerce platforms. The role supports a seamless customer experience and business growth through digital solutions, including the company’s One Bachmans.com vision and new digital tools and applications. The Website Manager oversees website technology, troubleshooting, enhancements, and daily operations, and leads cross-functional projects from concept to launch. The role manages content, design, and functionality for Bachmans.com and the company intranet; coordinates updates and seasonal promotional launches; monitors performance; and works with internal teams, vendors, developers, and contractors to improve functionality and resolve issues. The position also manages Sitecore and Horizontal operations, including troubleshooting and user permissions. This is an onsite position in Minneapolis, Minnesota, with a Monday–Friday standard-business-hours schedule. The manager also serves as an on-call resource for website outages and urgent support needs. Compensation is $80,000–$100,000.

Requirements

College degree in Information Systems or Technology.
Minimum of 5 years of experience managing websites, with exposure to B2C and B2B eCommerce strategies.
Experience optimizing the shopping journey to maximize customer experience and sales conversion.
Knowledge of website and eCommerce best practices.
Experience using data to inform decision-making.
Experience supporting, building, and launching enterprise-level websites and digital commerce platforms.
Ability to manage user access and permissions across web-based systems.
Working knowledge of website security, HTML, FTP clients, API integrations, and CSS.
Strong teamwork capability and ability to influence people in the organization who are not direct reports.
Excellent verbal and written communication skills.
Ability to understand new technologies and adapt and learn rapidly.
Ability to work independently and manage multiple priorities.
Passion for the customer and a strong interest in understanding and driving user behavior.

Nice To Haves

Familiarity with hosting, CRM, and ERP platforms such as Sitecore, Shopify, HubSpot, NetSuite, and Order Cloud.

Responsibilities

Manage and maintain the content, design, and functionality of Bachmans.com and the company intranet.
Coordinate website and intranet updates, including seasonal launches and promotional content.
Ensure online content is accurate, current, and aligned with business goals.
Troubleshoot and resolve website, intranet, and eCommerce platform issues.
Work with IT and business teams to identify and address functionality or programming concerns.
Monitor website performance and support a seamless user experience across digital platforms.
Assist with ongoing improvement and optimization of website and intranet systems.
Work with vendors to develop site functionality improvements and enhancements.
Manage Sitecore and Horizontal, including daily troubleshooting and updating user permissions to reduce vendor expense.
Lead website and eCommerce projects, upgrades, and ongoing improvements while coordinating cross-functional stakeholders.
Provide ongoing website support, maintenance, troubleshooting, and issue resolution.
Coordinate with developers, vendors, and contractors to resolve issues and implement enhancements.
Serve as an on-call resource for website-related outages and urgent support needs.
Perform other duties as assigned.