Web Program Manager

Expedia Group•Austin, TX

7d•$110,500 - $155,000

About The Position

The Web Program Manager supports Expedia Group B2B’s partner web ecosystem across content, user experience, and operations. Serving as the connective point across a complex, multidisciplinary team, this role translates business needs into clear priorities, well-managed execution, and roadmap decisions that help the team focus on the highest-value work. The role manages the partner web roadmap and quarterly planning, models capacity across relevant resources, owns project intake and prioritization, and establishes stakeholder communication practices. It coordinates execution across authoring, development, design, content, creative, engineering, and operations teams. The position also manages an operations team of three, including people management and contractor relationship responsibilities.

Requirements

5+ years of program or project management experience.
Proven track record of roadmap planning, capacity modeling, prioritization, and delivery coordination for multidisciplinary teams.
Skilled at presenting trade-offs to senior leaders, managing expectations across competing priorities, and building strong relationships with creative, engineering, content, and operations partners.
Experience with web content management systems and digital production workflows.
Proficiency with program management tools such as Smartsheet, Jira, or equivalent resource management platforms.
Familiarity with agile or scrum methodologies.
Clear written and verbal communication skills; ability to facilitate focused planning meetings, build structure in ambiguous environments, manage or mentor direct reports, and balance people leadership with hands-on program management.

Nice To Haves

Experience in a web, digital, marketing operations, or partner marketing environment.
Experience with Adobe Experience Manager or a similar platform.

Responsibilities

Manage the partner web roadmap as a single source of truth, lead quarterly planning cycles, sequence commitments against available capacity, and communicate trade-offs when demand exceeds capacity.
Build and maintain a capacity model across authoring, development, content, design, and agency resources; adjust plans to address bottlenecks and prevent over-allocation.
Own the project intake process by standardizing request information, assessing feasibility, routing work into the appropriate workflow, and communicating prioritization decisions to requestors.
Establish stakeholder communication cadences, including status updates, roadmap reviews, and planning sessions, while proactively surfacing risks, blockers, and dependencies.
Coordinate execution across authoring, development, design, content, creative, engineering, and operations teams to ensure smooth handoffs and consistent project management practices.
Manage an operations team of three, including goal setting, coaching, onboarding, task allocation, performance check-ins, and contractor relationship management in partnership with vendor management and procurement.