Wear Specialist

Blanchard Machinery Company • Summerville, SC

2d

About The Position

The Wear Specialist uses computerized systems and tools to inspect customer machine undercarriages and accurately quote repairs. The role works closely with Product Support Sales Representatives to grow Blanchard Machinery Company’s undercarriage business, particularly by increasing sales to retail and small-core customers and existing customers using aftermarket will-fit parts. The Specialist supports opportunity targeting, quoting, repair scheduling, equipment inspections, and undercarriage parts inventory coordination. Statewide travel is required.

The position involves working indoors in non-climate-controlled spaces and outdoors in varied weather and environmental conditions. Employees may need to be physically present at designated worksites and use personal protective equipment to reduce exposure to injury or hazardous materials.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in heavy equipment maintenance or a related field.
• A sense of urgency and commitment to achieving high customer satisfaction.
• Positive, can-do attitude.
• Knowledge of heavy construction equipment, preferably in maintenance and repair.
• Ability to work independently with minimal supervision.
• Attention to detail and accurate record-keeping in a fast-paced environment.
• Ability to drive to customer worksites and work in various weather conditions.
• Strong communication and interpersonal skills.
• Knowledge of safety standards and regulations related to construction equipment.
• Proficiency with Microsoft software and business software tools.
• Valid driver’s license and ability to meet Company Driver Qualifications.
• Ability to use required personal protective equipment.
• Ability to perform work involving standing, stooping, squatting, pushing, pulling, twisting, turning, and lifting.

Responsibilities

• Contribute to a positive work environment and promote Blanchard Machinery Company’s vision, mission, and values.
• Complete responsibilities safely and promote a safe and healthy work environment.
• Grow undercarriage sales, with a focus on retail and small-core customers.
• Streamline the quoting process for undercarriage services.
• Sell to existing customers currently using aftermarket will-fit parts.
• Support Product Support Sales Representatives in targeting identified unrecognized undercarriage opportunities.
• Become Blanchard Machinery’s undercarriage expert.
• Use software tools such as Microsoft Excel, Word, CAT Inspect, and CTS to analyze data, develop recommendations, and prepare customer solutions and quotes.
• Help manage and schedule equipment repairs with sales representatives.
• Perform regular undercarriage and machine inspections of customer assets to maximize product life expectancy, reduce failures, and lower owning and operating costs.
• Prepare detailed inspection reports with recommendations and quotes for repair or maintenance work.
• Coordinate with management on undercarriage parts inventory using CPRO and other parts department forecasting tools.
• Represent Blanchard Machinery Company professionally.
• Work safely under varying conditions.
• Grow undercarriage parts sales by 10% year over year.
• Provide reliable and precise undercarriage services consistently, accurately, and on time.
• Perform other duties as assigned.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• 401(k).
• Profit sharing.
• Generous paid time off and paid holidays.
• Uniforms.
• CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED