Wear Solutions Specialist

Castolin Eutectic•Fort Worth, TX

About The Position

Castolin Eutectic is a global provider of surface protection applications and solutions, serving customers in more than 25 countries. The company develops products and services intended to extend useful life, reduce maintenance costs, and increase industrial productivity while supporting sustainability. The Wear Solutions Specialist is part of the Wear Services Business Unit and delivers wear solutions to end users and OEMs in targeted strategic accounts. The role develops and expands the market for wear-resistant products and services by applying Castolin Eutectic technologies and offerings. Target industries include mining, power generation, paper and pulp, cement, and steel. The position combines strategic account development, customer engagement, technical support, opportunity management, and sales performance accountability.

Requirements

  • At least 5 years of relevant wear solutions experience in one or more of mining, power generation, paper and pulp, cement, or steel operations; experience may include maintenance manager, plant manager, millwright, sales professional, or a similar role.
  • Solid understanding of surface protection and wear management solutions.
  • Comfort speaking with maintenance, engineering, and purchasing personnel at key accounts.
  • Basic understanding of the company's key clients and their positions in the industry.
  • Consultative communication skills.
  • Mechanical aptitude.
  • Basic print-reading skills.
  • Proficiency with Microsoft Office Suite.
  • Self-motivated and self-directed.

Nice To Haves

  • Basic understanding of welding, maintenance, and repair technologies.

Responsibilities

  • Grow wear services, including CDP wearplate, Castotube, LaserClad, and complementary products, in targeted strategic accounts.
  • Work with the Wear Solutions team to provide technical and application support.
  • Build and maintain relationships with customers, including end users and OEMs, to understand needs and provide tailored solutions.
  • Identify prospects and customer needs that match the company's service capabilities.
  • Develop messaging to acquire new customers and expand existing accounts.
  • Maintain an opportunity pipeline in the CRM.
  • Provide technical, design, and product support, respond to wear-related questions, and assist with proposals and quotations.
  • Coordinate with other regions to share best practices and improve technical and commercial approaches.
  • Achieve sales volume and revenue targets and improve gross profit margins for the Wear Services business.
  • Support development of the organization's vision, mission, and objectives related to revenue and profitability.
  • Identify, communicate, and support resolution of critical business issues.
  • Represent the company at marketing events, trade shows, conferences, and training workshops.
  • Keep key CRM documentation current and submit weekly expense reports.
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