Wear Solutions Specialist

Castolin Eutectic • Little Rock, AR

9d

About The Position

Castolin Eutectic is seeking a strategic-minded Wear Solutions Specialist to grow its wear-services offerings in mining, power generation, paper and pulp, cement, and steel. The role is part of the Wear Services Business Unit and is responsible for delivering comprehensive wear solutions to end users and OEMs within targeted strategic accounts. It uses the company's technologies and service offerings to develop and expand the market for wear-resistant products and solutions.

The specialist develops customer relationships, identifies opportunities, provides technical and commercial support, and works with the Wear Solutions team and colleagues in other regions. The role is accountable for sales volume, revenue, and gross profit margin targets. The position may suit an experienced sales professional or someone with relevant industry experience in roles such as maintenance manager, maintenance planner, reliability engineer, sales engineer, plant manager, or millwright.

Requirements

• At least 5 years of relevant wear-solutions experience in one or more of the mining, power generation, paper and pulp, cement, or steel industries, in a role such as maintenance manager, plant manager, millwright, sales professional, or similar.
• Solid understanding of surface protection and wear-management solutions.
• Comfort speaking with maintenance, engineering, and purchasing personnel within key accounts.
• Basic understanding of key company clients and their position in the industry.
• Consultative communication skills.
• Mechanical aptitude.
• Basic print-reading skills.
• Proficiency with Microsoft Office Suite.
• Self-motivated and self-directed.

Nice To Haves

• Basic understanding of welding, maintenance, and repair technologies.

Responsibilities

• Grow Castolin Eutectic's wear services, including CDP wearplate, Castotube, LaserClad, and complementary products, by targeting strategic accounts in the relevant industries.
• Collaborate with the Wear Solutions team to provide technical and application support.
• Build and maintain relationships with customers, including end users and OEMs, to understand needs and deliver tailored solutions.
• Identify prospect and existing-customer needs that align with the company's service capabilities.
• Develop messaging for new customer acquisition and expansion of existing customers.
• Maintain a pipeline of opportunities in the CRM.
• Provide technical, design, and product support to customers, answer wear-related questions, and assist with proposals and quotations.
• Coordinate with other regions to share best practices and improve technical and commercial approaches.
• Meet sales volume, revenue, and gross profit margin targets for the Wear Services business.
• Support development of the organization's vision, mission, and objectives related to revenue generation and profitability.
• Identify, communicate, and support resolution of critical business issues.
• Represent the company at marketing events, trade shows, conferences, and training workshops.
• Keep key CRM documentation updated and submit weekly expense reports.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed