Waterpark Training Manager

Kalahari Resorts & Conventions • Round Rock, TX

2d

About The Position

Kalahari Resorts & Conventions is seeking a Waterpark Training Manager to lead training and development initiatives across its indoor and outdoor waterparks. The role focuses on guest and associate safety, operational excellence, employee growth, and satisfaction. As a member of the leadership team, the manager guides, supports, and inspires associates and ensures team members are trained to provide safe, efficient, and friendly service. The starting salary is $55,000 per year. Relocation assistance is not available.

Requirements

• At least 3 years of experience as a lifeguard instructor or in a waterpark leadership role, preferably in training or supervision.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
• Proficiency with Microsoft Office and ability to learn and master StarGuard Elite Portal, HotSOS, and Mobaro.
• Ability to read and write in English.

Nice To Haves

• Waterpark experience preferred.
• Bilingual ability in Spanish is strongly preferred.

Responsibilities

• Lead and facilitate all StarGuard Elite Lifeguard certification classes.
• Develop and deliver weekly and monthly training meetings, along with ongoing lifeguard and ride attendant in-service training.
• Manage training records and reports, including metrics, audits, and compliance documentation.
• Oversee internal audits and assist with external audits.
• Coordinate and conduct monthly and quarterly zone certifications.
• Perform regular safety equipment inspections and maintain accurate inventory records.
• Mentor and lead waterpark associates by promoting professional growth, holding team members accountable, and reinforcing safety and service standards.
• Support special projects and training initiatives assigned by leadership.
• Maintain a professional and approachable presence and promptly address guest or associate concerns.
• Ensure compliance with labor laws, company policies, and industry standards.

Benefits

• Career growth opportunities with promotion from within.
• 401(k) matching.
• Paid time off.
• Holiday compensation.
• Health, dental, and vision coverage for full-time associates.
• Employee appreciation events, discounts, and perks at all resorts.
• Education assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed