Water Restoration Project Manager - Production

United Water Restoration Group•Jacksonville, FL

About The Position

United Water Restoration Group is seeking a motivated, goal-oriented, and customer-focused Project Manager for its Mitigation Division. The role plans, organizes, and executes residential and commercial restoration projects of varying sizes and complexity. Projects are generally located in the employee’s region or market, but may extend to any county in Florida. The Project Manager provides leadership to Production teams and is responsible for safe, efficient project implementation while meeting quality, schedule, budget, and customer-satisfaction expectations. As the corporate representative and client account executive for multiple projects, the Project Manager oversees communication and delivery of schedule, budget, scope, and quality commitments. The position manages Production teams and project estimates, vendor proposals, costs, contracts, billing, documentation, safety, and closeout. It also monitors performance and profitability, maintains industry relationships, visits project sites at least monthly, and shares effective practices across Production teams.

Requirements

  • At least 3 years of experience in restoration and construction project management.
  • Demonstrated ability to lead and mentor a restoration team successfully.
  • Knowledge and use of T&M, Xactimate, and negotiations with insurance providers, including adjusters and consultants.
  • Knowledge of scheduling processes and software.
  • Excellent written and verbal communication skills, including the ability to write reports, business correspondence, and RFIs, present information, and respond to questions from managers, clients, customers, and the public.
  • Ability to interpret plans and read blueprints, and apply building codes, technical procedures, governmental regulations, construction processes, and other design requirements.
  • Strong ability to manage restoration projects and resolve problems and issues.
  • In-depth knowledge of commercial restoration processes, construction laws, and practices.
  • Excellent negotiation skills and at least 3 years of experience negotiating contracts.
  • Proficiency in Microsoft Outlook, Word, Excel, Microsoft Project, and general computer use.

Nice To Haves

  • Experience working with large general contractors or in the commercial industry.
  • Experience with estimating software.

Responsibilities

  • Serve as the corporate representative responsible for communication and delivery of schedule, budget, scope, and quality commitments.
  • Act as the client account executive for multiple projects and review restoration estimates for assigned jobs.
  • Manage Production teams, including first responders, superintendents, vendors, suppliers, AOE/EORs, and clients.
  • Prepare rough restoration estimates and monitor expenses to keep budgets and actual costs aligned with company expectations for profitability and customer satisfaction.
  • Request and review vendor proposals against estimates to support buyout and achieve project-type target profit margins.
  • Track project costs and profitability, and manage delivery or improvement of margins.
  • Review contracts and manage their financial aspects; ensure regular job-margin analysis.
  • Approve or accept project handoff packages.
  • Ensure Production team compliance with standard operating procedures.
  • Direct and ensure timely completion of project closeout activities.
  • Ensure project documentation compliance.
  • Monitor and report project costs and schedule performance, recommending corrective actions when needed.
  • Establish and maintain positive working relationships with project managers, subcontractors, suppliers, and industry professionals.
  • Visit project sites at least monthly as a corporate representative.
  • Ensure proper project billing and review or negotiate potential change orders with clients.
  • Document best practices for other Production teams and ensure best practices are used.
  • Follow Company Safety Standards and promote a safety culture throughout the Company.
  • Perform other related duties and assignments as required.

Benefits

  • Eligibility for bonus.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability insurance.
  • Supplemental and voluntary life insurance.
  • 401(k).
  • Paid time off.
  • Company-provided vehicle, phone, gas card, laptop, and expense account after 60 days of employment.
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