Restoration - Production Manager

Southeast Restoration • Lawrenceville, GA

10d

About The Position

Southeast Restoration is seeking a dynamic, results-oriented Production Manager to lead its production team. The manager sets clear expectations, equips and develops team members, and holds them accountable for the daily actions needed to complete and close projects successfully. The role drives team goals and ensures projects are completed precisely and efficiently, with a focus on customer satisfaction in a fast-paced environment.

The Production Manager oversees team performance, department financials, strategic planning, resources, project assignments, and issue resolution. At relevant locations that handle Emergency Services, the role also supports emergency response planning and related estimates and invoices.

Requirements

• High school diploma or GED.
• At least 3 years of construction management experience.
• Strong leadership and project management capabilities.
• Strong knowledge of building materials, construction methods, and restoration techniques.
• Ability to manage Trade Partners, vendors, and internal staff effectively.
• Clear and professional communication with stakeholders.
• Attention to detail and commitment to quality workmanship.
• Ability to thrive in a fast-paced environment and work as part of a team.

Nice To Haves

• Construction management experience is preferred.

Responsibilities

• Lead, coach, and mentor the production team; ensure team members are equipped to meet role expectations and are accountable for daily actions that support project completion and closure.
• Drive consolidated production revenue and gross profit percentage goals by monitoring work in progress and forecasted job costs, using team strengths and company resources effectively, and setting daily or weekly job-cost spending goals and scheduled work orders.
• Conduct monthly, quarterly, and annual planning sessions with the General Manager, including setting revenue goals per Project Manager, planning PM recruiting, adjusting PM scoreboards, and setting monthly file-completion targets.
• Manage Trade Partners, vendors, internal staffing, and support resources effectively.
• Recruit and onboard Trade Partners as needed and conduct routine quality control, personally or through accountability with the production team; ensure active vendors are utilized effectively.
• Set communication and customer-expectation standards, ensure changes to work scope and material selections are documented, and resolve customer issues with urgency. Document resolutions internally in PSA and externally through contract revisions when required.
• Assign Project Managers to jobs at turnover; review gross profit percentage and revenue goals with each PM weekly, forecast monthly job-file completions, and communicate regularly with PMs and team coordinators about job-file updates.
• At locations handling Emergency Services, work with the General Manager and MIT manager on response plans and call schedules; manage or delegate duties for ES calls and CAT events; and write and submit estimates and invoices for ES files.

Benefits

• Competitive compensation package.
• Medical, dental, vision, disability, and life benefits.
• Safe Harbor 401(k) with a 4% company match.
• Paid time off, including an annual birthday day off and five paid mission trip days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED