Warranty Admin Booker / Automotive Warranty Administrator
Ricart Automotive•Columbus, OH
•Onsite
About The Position
We are seeking a detail-oriented, organized Warranty Admin Booker to join an automotive dealership team. This role bridges the Service Department and vehicle manufacturers by reviewing, booking, and submitting warranty repair orders. The position ensures warranty claims meet manufacturer guidelines and that repair work is accurately translated into properly coded claims for prompt reimbursement. The role is performed on-site full-time in a fast-paced environment.
Requirements
- Prior experience as an Automotive Warranty Booker, Warranty Administrator, or Service Advisor within a dealership setting is preferred.
- Familiarity with automotive repair terminology, flag hours, factory labor guides, and Dealership Management Systems (DMS), such as CDK or Dealertrack.
- Exceptional attention to detail, with strong analytical and record-keeping skills.
- Clear written and verbal communication skills for collaborating with service personnel and manufacturer representatives.
- Ability to work on-site full-time in a fast-paced environment and manage multiple priorities efficiently.
Nice To Haves
- Prior experience as an Automotive Warranty Booker, Warranty Administrator, or Service Advisor within a dealership setting.
Responsibilities
- Audit technician stories, repair lines, and parts lists on completed service tickets to verify accuracy and compliance with manufacturer policies.
- Apply correct labor operations, labor times, fail codes, and diagnostic procedures according to manufacturer specifications.
- Submit warranty claims electronically to manufacturers, track claim status, and process payments and adjustments.
- Identify, correct, and promptly resubmit rejected or flagged warranty claims.
- Maintain organized documentation and hard copies for compliance during manufacturer warranty audits.
- Collaborate with Service Advisors, Technicians, and Service Managers to clarify repair details and resolve story or coding discrepancies.
Benefits
- Competitive compensation structure
- Comprehensive health, dental, and vision insurance options
- 401(k) retirement plan
- Paid time off (PTO) and holiday pay
- Opportunities for career growth and ongoing manufacturer training
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
