Warehouse Technician - Audio Visual, Event Technology

Pinnacle Live • Clermont, FL

6d

About The Position

The Warehouse Technician assists with the execution of warehouse activities, including receiving, handling, sorting, staging, picking, packing, and distributing Pinnacle Live company assets. The role supports day-to-day logistics from receipt of equipment through delivery to venues, maintains and helps repair warehouse equipment, and ensures company-occupied areas are clean, organized, and up to company standards.

The technician safely operates warehouse equipment, keeps assets secure and accounted for, follows safety protocols and standard operating procedures, and provides strong customer service to internal and external stakeholders. The position also involves troubleshooting and escalating issues as needed, maintaining awareness of industry developments, and continually improving technical skills in areas such as audio, video/data, staging, lighting, computer operation, and networking.

Requirements

• High school graduate or equivalent.
• Prior exposure to the audiovisual and/or hospitality industry.
• Computer proficiency, including hardware, software, and networking.
• Strong technical aptitude.
• Good working knowledge of computer hardware and software.
• Ability to plan and prioritize.
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong team-player orientation.
• Commitment to best-in-class customer service for internal and external stakeholders.
• Professional appearance.

Responsibilities

• Assist with day-to-day warehouse logistics, from receiving equipment to delivering it to the venue.
• Maintain warehouse equipment and assist with repairs to damaged equipment.
• Troubleshoot problems and escalate issues to the Warehouse Manager as needed.
• Provide customer service to internal and external stakeholders.
• Safely and efficiently operate lifts and pallet jacks to organize assets for storage and distribution.
• Track equipment location and help ensure equipment is secure from theft or damage.
• Comply with safety protocols and standard operating procedures.
• Maintain working knowledge of industry trends, tools, and innovations.
• Continually develop technical skills in audio, video/data, staging, lighting, computer operation, and networking.
• Keep all company-occupied areas clean, organized, and up to company standards.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED