Event Services Technician - Event Technology, Audio Visual
About The Position
The Event Services Technician assists with event floor operations in a hotel or hospitality environment, including setup, strike, and operation of technology solutions. The role focuses on delivering excellent customer service to guests and clients at Paséa Hotel & Spa in Huntington Beach, California. The technician supports events by communicating with clients, responding to requests, maintaining accurate event information, and helping ensure equipment and event spaces are ready and well maintained. The role also requires ongoing development of technical skills in audio, video/data, staging, computer operation, and networking.
Requirements
- High school graduate or equivalent.
- Prior exposure to the audio-visual and/or hospitality industry.
- Computer proficiency, including hardware, software, and networking.
- Strong technical aptitude.
- Ability to plan ahead and prioritize.
- Strong organizational skills.
- Strong interpersonal skills.
- Strong verbal, listening, and written communication skills.
- Strong customer focus.
- Strong team-player orientation.
- Ability to lift up to 50 pounds occasionally and meet the physical demands of the role, with reasonable accommodations where applicable.
Responsibilities
- Complete event setups and strikes according to Company standard operating procedures.
- Greet guests and clients before events and explain how to operate equipment.
- Maintain communication with clients to support successful events and follow through on their requests.
- Identify opportunities to enhance clients’ events.
- Maintain accurate client event information in Company business systems.
- Review daily invoices with clients and obtain their signatures.
- Follow Company security and safety measures and safeguard property inventory and equipment.
- Ensure inventory is in good working order and rental condition, and promptly report lost, stolen, or damaged equipment to management.
- Keep Company-occupied areas clean, organized, and up to Company standards.
- Continually improve technical skills in audio, video/data, staging, computer operation, and networking.
- Comply with Company policies and procedures.
- Perform other duties as assigned.
Benefits
- Generous time off, including PTO, holidays, and sick/personal days.
- 401(k) with a contribution match.
- Health, vision, dental, and other insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
