Event Services Technician - Event Technology, Audio Visual
About The Position
The Event Services Technician assists with floor operations at a hotel or hospitality venue, including event setup, strike, and operation of technology solutions. The role focuses on delivering excellent customer service to guests and clients while ensuring events run smoothly. The technician communicates with clients before and during events, follows through on requests, looks for ways to enhance the event, maintains accurate event information, and reviews invoices with clients. The role also involves safeguarding and maintaining equipment and inventory, keeping company work areas clean and organized, and continually developing technical skills in audio, video/data, staging, computer operation, and networking.
Requirements
- High school graduate or equivalent.
- Prior exposure to the audio-visual and/or hospitality industry.
- Computer proficiency, including hardware, software, and networking.
- Strong technical aptitude.
- Ability to plan ahead and prioritize.
- Excellent organizational skills.
- Strong interpersonal skills.
- Strong verbal, listening, and written communication skills.
- Strong customer focus.
- Strong team-player orientation.
Responsibilities
- Complete event sets and strikes according to Company standard operating procedures.
- Greet guests and clients before events and provide clear instructions for operating equipment.
- Communicate with clients throughout events to help ensure their success.
- Follow through on client requests and look for opportunities to enhance events.
- Maintain accurate client event information in company business systems.
- Review daily invoices with clients and obtain their signatures.
- Follow company security and safety measures and keep aware of property inventory and equipment locations.
- Keep inventory secure and in good working and rental condition.
- Immediately report lost, stolen, or damaged equipment to management.
- Keep company-occupied areas clean, organized, and up to company standards.
- Continually improve technical skills in audio, video/data, staging, computer operation, and networking.
- Comply with company policies and procedures.
- Perform other duties as assigned.
Benefits
- Generous time off, including PTO, holidays, and sick/personal days.
- 401(k) with a contribution match.
- Health, vision, dental, and other insurance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
