Event Services Technician - Event Technology, Audio Visual

Pinnacle Live • Sacramento, CA

9d • Onsite

About The Position

The Event Services Technician assists with floor operations in a hotel or hospitality environment, including setup, strike, and operation of technology solutions. The role focuses on delivering excellent customer service to guests and clients. The position is based at Kimpton Sawyer Hotel in Sacramento, California, and pays $23–$25 per hour.

Pinnacle Live is an in-house AV and event production company operating at hotels and resorts across North America. The company emphasizes excellence, innovation, and the contributions of its people, and is committed to an inclusive workplace.

Requirements

• High school graduate or equivalent.
• Prior exposure to the audio-visual and/or hospitality industry.
• Computer proficiency, including hardware, software, and networking.
• Strong technical aptitude.
• Ability to plan ahead and prioritize.
• Strong organizational skills.
• Strong interpersonal skills.
• Strong verbal, listening, and written communication skills.
• Strong customer focus.
• Team-oriented approach.
• Ability to meet the physical demands of the role, including standing or walking for long periods, using stairs, bending and stooping, handling equipment, and occasionally lifting up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities.

Responsibilities

• Complete event setups and strikes according to company standard operating procedures.
• Greet guests and clients before events and explain how to operate equipment.
• Communicate with clients throughout events and follow through on their requests.
• Identify opportunities to enhance clients’ events.
• Maintain accurate client event information in company business systems.
• Review daily invoices with clients and obtain their signatures.
• Follow company security and safety measures; monitor property inventory and keep equipment secure from theft or damage.
• Ensure inventory is in good working order and suitable for rental.
• Immediately report lost, stolen, or damaged equipment to management.
• Keep company-occupied areas clean, organized, and up to company standards.
• Continually improve technical skills in audio, video/data, staging, computer operation, and networking.
• Comply with company policies and procedures.
• Perform other duties as assigned.

Benefits

• Paid time off, holidays, and sick/personal days.
• 401(k) with contribution match.
• Health, vision, dental, and other insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED