Warehouse Technician - Audio Visual, Event Technology
About The Position
The Warehouse Technician assists with the execution of warehouse activities, including receiving, handling, sorting, staging, picking, packing, and distributing Pinnacle Live company assets. The role supports day-to-day logistics from receipt of equipment through delivery to a venue, maintains and helps repair warehouse equipment, and troubleshoots issues, escalating them to the Warehouse Manager as needed. The technician operates warehouse equipment safely, keeps assets secure, follows safety protocols and standard operating procedures, and maintains clean, organized company areas. The role also involves building technical skills across audio, video/data, staging, lighting, computer operation, and networking, while providing strong customer service to internal and external stakeholders.
Requirements
- High school graduate or equivalent.
- Prior exposure to the audiovisual and/or hospitality industry.
- Computer proficiency, including hardware, software, and networking.
- Strong technical aptitude and a good working knowledge of computer hardware and software.
- Ability to plan and prioritize.
- Strong interpersonal skills.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Strong team-player orientation.
- Commitment to best-in-class customer service for internal and external stakeholders.
- Professional appearance.
Responsibilities
- Assist with day-to-day warehouse logistics, from receiving gear to delivering it to venues.
- Maintain warehouse equipment and assist with repairs to damaged equipment.
- Troubleshoot problems and escalate issues to the Warehouse Manager as needed.
- Provide customer service to internal and external stakeholders.
- Safely and efficiently operate lifts and pallet jacks to organize assets for storage and distribution.
- Monitor equipment location and help ensure equipment is secure from theft or damage.
- Comply with safety protocols and standard operating procedures.
- Maintain working knowledge of industry trends, tools, and innovations.
- Continually improve technical skills in audio, video/data, staging, lighting, computer operation, and networking.
- Keep company-occupied areas clean, organized, and up to company standards.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
