Warehouse Teammate

Hajoca•Houston, TX

About The Position

The Warehouse Teammate supports warehouse operations and customer service by receiving and verifying incoming shipments and returns, maintaining stock, and accurately picking, documenting, packing, and preparing customer orders. The role handles shipping discrepancies, identifies and stores special-order, nonstock, and damaged material, and completes documentation for shipments delivered by third-party carriers. The teammate loads and unloads trucks and operates forklifts and other material-handling equipment safely. They help protect company assets, monitor inventory issues that may affect customer service, and maintain a clean, orderly, and safe warehouse. The role also includes assisting co-workers with customer service, following company safety standards, completing assigned safety and compliance training, and performing related duties as assigned by management.

Requirements

At least 1 year of warehouse receiving and material-handling experience.
Outstanding customer service and communication skills.
High attention to detail and accuracy.
Ability to build and maintain positive working relationships with customers, vendors, and co-workers.
Knowledge of and ability to apply and practice safety precautions in a warehouse and material-handling environment.
Ability to learn to safely operate a forklift and other material-handling equipment used at the Profit Center.
Ability to learn and operate computer-related systems used for warehouse operations.
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

Knowledge of products sold at the Profit Center is preferred.
Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.

Responsibilities

Count, verify, and receive incoming vendor shipments and customer return material.
Stock and maintain the warehouse; pick, document, and pack customer orders according to company policy and procedures.
Handle shipping discrepancies according to procedures or forward the appropriate paperwork to the designated employee.
Identify nonstock, special-order, and damaged material and store it in proper warehouse locations.
Complete necessary documentation for customer shipments delivered by third-party carrier.
Load and unload trucks and safely operate warehouse forklifts and other material-handling equipment.
Inform the immediate supervisor of stock depletions, count discrepancies, and damaged, defective, or nonsaleable merchandise that could affect customer service levels.
Ensure security and controls are in place and upheld to protect Profit Center assets.
Maintain warehouse cleanliness, order, and safety; remove empty cartons, metal bands, pallets, and other debris, and inform the immediate supervisor of safety issues.
Assist co-workers in servicing customers.
Perform job functions in accordance with the company’s Safety Standards.
Complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by the immediate supervisor and other management.