Warehouse Teammate

Hajoca•Albuquerque, NM

About The Position

The Warehouse Teammate supports warehouse operations and customer service by receiving and verifying shipments and returns, maintaining inventory, and accurately picking, documenting, packing, and shipping customer orders. The role handles shipping discrepancies, identifies and stores special-order, nonstock, or damaged material, and completes documentation for shipments delivered by third-party carriers. It also includes safely loading and unloading trucks and operating forklifts and other material handling equipment. The teammate helps protect Profit Center assets, reports stock depletion, count discrepancies, damaged merchandise, and safety concerns, and maintains a clean, orderly, and safe warehouse. The role involves assisting co-workers with customer service, following company Safety Standards, completing assigned safety and compliance training, and performing other related duties as assigned by supervisors and management.

Requirements

At least 1 year of warehouse receiving and material handling experience.
Outstanding customer service and communication skills.
High attention to detail and accuracy.
Ability to build and maintain positive working relationships with customers, vendors, and co-workers.
Ability to know, apply, and practice safety precautions in a warehouse and material handling environment.
Ability to learn to safely operate a forklift and other material handling equipment used at the Profit Center.
Ability to learn and operate computer-related systems used for warehouse operations.
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

Knowledge of products sold at the Profit Center.
Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.

Responsibilities

Count, verify, and receive incoming vendor shipments and customer return material.
Stock and maintain the warehouse; pick, document, and pack customer orders according to company policies and procedures.
Handle shipping discrepancies according to procedures or forward the appropriate paperwork to the designated employee.
Identify nonstock, special-order, and damaged material and store it in the proper warehouse locations.
Complete documentation for customer shipments delivered via third-party carrier.
Safely load and unload trucks and operate warehouse forklifts and other material handling equipment.
Inform the immediate supervisor of stock depletions, count discrepancies, and damaged, defective, or nonsaleable merchandise that could affect customer service levels.
Ensure security and controls are in place and upheld to protect Profit Center assets.
Maintain warehouse cleanliness, order, and safety; remove empty cartons, metal bands, pallets, and other debris; and inform the immediate supervisor of safety issues.
Assist co-workers in servicing customers.
Perform job functions in accordance with company Safety Standards and complete assigned safety and compliance training programs.
Perform other reasonably related duties as assigned by the immediate supervisor and other management.