Warehouse Teammate

Hajoca•Santa Fe, NM

About The Position

The Warehouse Teammate supports warehouse operations and customer service by receiving and verifying vendor shipments and customer returns, maintaining stock, and accurately picking, documenting, packing, and preparing customer orders. The role handles shipping discrepancies, identifies and stores special-order, nonstock, damaged, or other designated material, and completes paperwork for shipments delivered by third-party carriers. The teammate safely loads and unloads trucks and operates forklifts and other material-handling equipment. They help maintain warehouse security, cleanliness, order, and safety; report stock, count, damage, and safety issues to the immediate supervisor; and assist coworkers in serving customers. All duties must follow company policy, procedures, and safety standards, including completion of assigned safety and compliance training. Other reasonably related duties may be assigned by the immediate supervisor or management.

Requirements

At least 1 year of warehouse receiving and material-handling experience.
Outstanding customer service and communication skills.
High attention to detail and accuracy.
Ability to build and maintain positive working relationships with customers, vendors, and coworkers.
Ability to know, apply, and practice safety precautions in a warehouse and material-handling environment.
Ability to learn to safely operate a forklift and other material-handling equipment used at the Profit Center.
Ability to learn and operate computer-related systems used for warehouse operations.
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

Knowledge of products sold at the Profit Center is preferred.
Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.

Responsibilities

Count, verify, and receive incoming vendor shipments and customer return material.
Stock and maintain the warehouse; pick, document, and pack customer orders according to company policy and procedures.
Handle shipping discrepancies according to procedures or forward paperwork to the designated employee.
Identify nonstock, special-order, and damaged material and store it in the proper warehouse locations.
Complete necessary documentation for customer shipments delivered via third-party carrier.
Safely load and unload trucks and operate warehouse forklifts and other material-handling equipment.
Inform the immediate supervisor of stock depletions, count discrepancies, or damaged, defective, or nonsaleable merchandise that could affect customer service.
Ensure security and controls are in place and upheld to protect Profit Center assets.
Maintain warehouse cleanliness, order, and safety; remove empty cartons, metal bands, pallets, and other debris; report safety issues to the immediate supervisor.
Assist coworkers in servicing customers.
Perform all job functions in accordance with company Safety Standards and complete assigned safety and compliance training.
Perform other reasonably related duties as assigned by the immediate supervisor or management.