Warehouse Teammate

Hajoca•Baltimore, MD

About The Position

The Warehouse Teammate supports warehouse operations and customer service by receiving and verifying shipments and returns, maintaining stock, and accurately picking, documenting, packing, and shipping customer orders. The role handles shipping discrepancies, identifies and properly stores nonstock, special-order, damaged, and other materials, and reports inventory or product issues that could affect customer service. The teammate loads and unloads trucks and safely operates forklifts and other material-handling equipment. They help protect company assets, maintain a clean, orderly, and safe warehouse, assist co-workers in serving customers, and perform duties in accordance with company safety standards and required training. Other reasonably related duties may be assigned by the immediate supervisor or management.

Requirements

1 year of warehouse receiving and material-handling experience.
Outstanding customer service and communication skills.
High attention to detail and accuracy.
Ability to build and maintain positive working relationships with customers, vendors, and co-workers.
Ability to know, apply, and practice safety precautions in a warehouse and material-handling environment.
Ability to learn to safely operate a forklift and other material-handling equipment used at the Profit Center.
Ability to learn and operate computer-related systems used for warehouse operations.
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

Knowledge of products sold at the Profit Center is preferred.
Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.

Responsibilities

Count, verify, and receive incoming vendor shipments and customer return material.
Stock and maintain the warehouse; pick, document, and pack customer orders according to company policy and procedure.
Handle shipping discrepancies according to procedures or forward the appropriate paperwork to the designated employee.
Identify nonstock, special-order, damaged, and other material and store it in proper warehouse locations.
Complete necessary documentation for customer shipments delivered via third-party carrier.
Load and unload trucks and safely operate warehouse forklifts and other material-handling equipment.
Inform the immediate supervisor about stock depletions, count discrepancies, and damaged, defective, or nonsaleable merchandise that could affect customer service levels.
Ensure security and controls are in place and upheld to protect Profit Center assets.
Maintain warehouse cleanliness, order, and safety, including removing empty cartons, metal bands, pallets, and other debris.
Inform the immediate supervisor of safety issues.
Assist co-workers in servicing customers.
Perform all job functions in accordance with company Safety Standards and successfully complete assigned safety and compliance training.
Perform other reasonably related duties as assigned by the immediate supervisor and other management.