Warehopuse Supervisor

ChargePoint•Campbell, CA

5d•$64,347 - $85,100•Onsite

About The Position

The Warehouse Supervisor manages and supervises all associate activities at ChargePoint’s warehouse, including unloading, receiving, picking, shipping, and stack-down. The role oversees personnel matters such as hiring, scheduling, timesheet review, training, performance management, staff development, and discipline. It also manages purchase-order receiving, inventory accuracy, cycle counts, warehouse safety, and coordination with off-site third-party logistics (3PL) partners. The supervisor supports productive and accurate warehouse operations by resolving work problems, improving processes and equipment use, coordinating with department leaders, answering shipment and service inquiries, and completing attendance reports and receipt logs. The role also supports year-end physical inventory counts and 3PL return-material authorization (RMA) receipt issues. This is an on-site position in Campbell, California, five days per week. Work takes place in a warehouse or distribution-center setting with moderate noise and includes regular lifting up to 25 pounds and occasional lifting up to 75 pounds.

Requirements

Comprehensive knowledge of warehouse operations.
Forklift certification, or ability to become certified within 30 days of hire.
2–5 years of experience in a distribution warehouse setting.
2–5 years of supervisory experience, including hiring, scheduling, training, performance management, staff development, and associate discipline.
Ability to identify and resolve problems in a timely manner.
Strong oral and written communication skills.
Computer literacy and proficiency with MS Office applications.
ERP experience; NetSuite is preferred.
Good knowledge of OSHA regulations and requirements.
Ability to operate industrial truck equipment and train others to operate it.
Outstanding leadership, customer service, and problem-solving skills.
Ability to work independently with minimal supervision and in a fast-paced environment.
Ability to work flexible hours.
Track record of promoting productivity and accuracy.
Superior organizational, multitasking, and time-management skills.
Strong customer-service orientation.
Ability to safely perform required physical duties while wearing personal protective equipment.
Regularly stand, walk, sit, use hands to type or handle items, and reach with hands and arms; occasionally stoop, kneel, or crouch.
Regularly lift or move up to 25 pounds and occasionally lift or move up to 75 pounds.
Required vision abilities include close, distance, and peripheral vision, and depth perception.

Nice To Haves

International shipment experience is strongly preferred.
NetSuite ERP experience is preferred.

Responsibilities

Manage and supervise warehouse associate activities, including unloading, receiving, picking, shipping, and stack-down.
Perform personnel management functions for site associates, including hiring, scheduling, timesheet review, training, performance management, staff development, and discipline.
Manage purchase-order receiving, match shipments to purchase orders, and resolve receiving issues, including with off-site 3PL partners.
Conduct cycle counts, maintain inventory accuracy, and resolve discrepancies.
Suggest changes to work processes or equipment use to increase crew productivity and warehouse operational efficiency.
Conduct industrial truck, safety, hazard communication, and new-hire orientation training.
Analyze and resolve work problems or assist associates in resolving them.
Coordinate activities among workgroups in consultation with department leaders.
Investigate and promptly report on-the-job accidents and injuries, and comply with the Injury and Illness Prevention Program (IIPP).
Respond to inquiries about services, shipment quotes, shipment routing and timelines, and payment responsibilities.
Complete and submit attendance reports and receipt logs accurately and on time.
Participate in year-end physical counts at ChargePoint’s warehouse and at a 3PL partner.
Support the 3PL partner with RMA receipt issues.