Supervisor

DSV•Hutto, TX

8d•Onsite

About The Position

The Operations Supervisor oversees labor management and daily planning for inbound, outbound, product slotting, and customer communication activities. This includes labor scheduling, space utilization, equipment, and staffing. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor oversees receiving, warehousing, and shipping in accordance with company service and cost objectives. The role also includes hiring and training, assigning daily work, conducting performance appraisals, addressing performance issues, and resolving operational problems. The Supervisor is accountable for meeting productivity, service, quality, safety, cost, and client requirements. They develop and maintain safe and profitable operating systems and procedures, communicate critical issues to senior management and client representatives, and identify cost savings and operational improvements. The role leads warehouse staff development and performance, coordinates daily work and resources, supports compliance with corporate and client SOPs, and assists with physical operations as needed. The position is full-time in Vernon, Texas. Available schedules are Sunday through Tuesday or Wednesday through Friday, with alternating Saturdays, on a day schedule listed as 5:30 am–6 am. The role may require flexible schedules, nights, weekends, and overtime as dictated by business needs. Work takes place in a warehouse with temperatures that may be unregulated during warmer and colder months.

Requirements

High school diploma or GED.
At least 3 years of experience in logistics, distribution, or a relevant environment.
At least 1 year of supervisory experience.
Satisfactory completion of a forklift training program.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Experience with RF scanners and WMS functions.
English reading, writing, and verbal communication skills, including business communication.
Basic to intermediate mathematical skills for verifying product quantities, counting inventory, and related duties.
Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
Good organizational, personnel, communication, leadership, supervision, and planning skills.
Ability to adapt to change and work effectively in a stimulating, fast-paced environment.
Ability to work flexible schedules, including nights and weekends, as required by operations.
Ability to work overtime, whether mandatory or voluntary, as dictated by business needs.
Ability to work in unregulated warehouse temperatures during warmer and colder months, which may range from mild to moderate.
Ability to meet the physical demands of the role, including frequent walking and standing, constant sitting, occasional bending, reaching above shoulder, squatting, or kneeling, and lifting, carrying, pushing, or pulling 11–20 pounds.

Nice To Haves

Prior material handling equipment (MHE) certification or knowledge of basic MHE operation.

Responsibilities

Conduct staff meetings to review work activities, plan operations, and support continuous improvement.
Keep senior management and client representatives informed about critical operational issues.
Develop systems and procedures for safely and profitably managing operations, equipment, and products in accordance with company policies and client operating agreements.
Manage operations to meet productivity, service, quality, and client KPI requirements.
Implement and report cost-saving measures and suggest ways to improve operational efficiency.
Supervise, counsel, motivate, and, when necessary, discipline team members; provide direction and support to Human Resources.
Assist in developing hiring, training, and professional development programs, and participate in performance evaluations and other HR activities.
Oversee training and evaluation of warehouse staff, including training new employees and assessing trainee progress.
Plan daily schedules by reviewing work orders, arrival notices, and customer instructions; set priorities and assign work based on time sensitivity and available resources.
Review pending work and trends, and plan changes to warehouse space, supplies, equipment, or staffing.
Monitor the quantity and quality of work throughout the day and provide guidance as needed.
Assign supervisory duties to experienced team members serving as leads and monitor their progress and issues.
Keep the Manager informed of progress and problems; hold regular warehouse staff meetings and communicate developments and improvement ideas.
Assist with physical operations as needed.
Match people and skills to operational needs, maintain team motivation and customer focus, and provide growth and development opportunities.
Provide input to and conduct annual performance reviews for team members.
Support and train team members in compliance with corporate and client Standard Operating Procedures.
Participate in cross-training activities and provide backup assistance across areas or departments when needed.