Supervisor

Metropolis Technologies • Portland, ME

10d • $25 - $26

About The Position

Assist with the day-to-day management of an assigned parking location, ensuring operations comply with the location’s contractual guidelines and company policies and procedures. The role supports client and customer satisfaction, fosters good client relations, and promotes a professional image. It also includes customer assistance, support for equipment maintenance and general facility tasks, reporting safety or policy concerns, and filling in for other positions when needed.

Requirements

• Minimal high school diploma or equivalent, and minimal one month of related experience or training; or an equivalent combination of education and experience.
• Clear oral communication, including listening, obtaining clarification, and responding to questions.
• Clear written communication and ability to read and interpret written information.
• Positive attitude and customer-service skills.
• Ability to adapt to changes, delays, and unexpected events in the work environment.
• Sound and accurate judgment.
• A valid state-issued driver’s license, current address, and acceptable driving record are required only if expected to drive a company vehicle or on company business.
• Ability to frequently sit, stand, walk, use hands and fingers, handle or feel objects, and talk.
• Ability to occasionally climb or balance, stoop, kneel, or crouch, and lift and/or move up to 25 pounds.
• Close vision, peripheral vision, and ability to adjust focus.

Responsibilities

• Assist in managing the day-to-day activities of assigned locations.
• Help ensure parking operations follow contractual guidelines, company policies, and procedures.
• Participate in programs to improve client and customer satisfaction and help foster good client relations.
• Assist with management duties as assigned.
• Courteously assist customers and respond to requests for service and assistance.
• Assist with parking equipment maintenance and repair and perform general maintenance tasks as directed by the Facility Manager.
• Report known accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, and similar material.
• Substitute for any position when necessary.
• Maintain thorough knowledge of all areas of the garage and of nearby major streets, landmarks, and freeways.
• Complete other duties as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Long- and short-term disability insurance
• Life insurance
• Accident insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED