Warehouse Supervisor - Weekend Nights

Holman Logistics•Conway, AR

About The Position

The Warehouse Supervisor oversees daily warehouse shift operations, including selection, shipping, receiving, and trailer loading. The role coordinates work assignments and schedules, monitors productivity and quality, resolves operational and inventory issues, and helps ensure on-time deliveries and customer service. The supervisor supports a safe, clean, and orderly facility; communicates and enforces policies, safety rules, and standard operating procedures; and trains, coaches, and addresses performance and team-member relations matters. The position also maintains attendance and time records, conducts shift meetings and handovers, audits staged loads, seals outbound loads, prepares operational reports, and informs senior management of issues and corrective-action recommendations. The supervisor may operate vehicles or equipment to complete assignments or assist workers, and performs other duties as assigned. The scheduled shift is Thursday through Sunday, 4:30 p.m. to 4:30 a.m. The position requires reliable attendance and the ability to work alternative schedules as business needs require. A high school diploma or GED, three years of warehouse work experience, intermediate computer skills, and forklift certification are required. Supervisory experience is preferred.

Requirements

  • High school graduate or GED.
  • Three years of previous warehouse work experience.
  • Intermediate computer skills, including Microsoft Excel, Access, and Word.
  • Forklift certification.
  • Ability to work the required schedule, arrive on time, and work alternative schedules to accommodate business needs.
  • Ability to communicate courteously and professionally in writing and verbally, and to understand and follow verbal and written instructions.
  • Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
  • Ability to establish and maintain effective working relationships with customers, coworkers, and management.
  • Ability to actively listen to, convey, and understand others' comments and questions.
  • Ability to guide and provide feedback to help others strengthen specific knowledge or skills.
  • Ability to perform basic arithmetic with whole numbers, fractions, and decimals.
  • Ability to read and interpret receivers, invoices, operating instructions, and procedure manuals; write routine reports and correspondence; and present information effectively to management, customers, and team members.
  • Ability to perform work accurately and thoroughly, attend to details, prioritize tasks, and manage multiple tasks or projects.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to accept responsibility and be accountable for one's actions and conduct.
  • Ability to be dependable and trustworthy.
  • Ability to influence others, make decisions, and take responsibility for leadership duties.
  • Ability to understand business concepts and issues.
  • Ability to make critical decisions while following company procedures.
  • Ability to work independently with initiative and motivation.
  • Ability to identify and correct conditions that affect employee safety.
  • Ability to perform each essential duty satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.

Nice To Haves

  • Supervisory experience.

Responsibilities

  • Oversee daily shift operations, including selection, shipping, receiving, and trailer loading.
  • Review orders and shipping or receiving notices to sequence work and ensure priority loads are handled on time.
  • Supervise warehouse team members and traffic clerks.
  • Resolve issues that arise during order picking, loading, or inbound processing.
  • Direct traffic clerks on work assignments and operator schedules.
  • Maintain performance records for assigned associates.
  • Inspect operations for risks and communicate findings promptly.
  • Assign work and monitor productivity, quality, accuracy, housekeeping, product damage, safety, and efficiency.
  • Plan, coordinate, and monitor warehouse operations to support on-time deliveries and reduce irregularities and damage.
  • Promote safety by supporting safety programs, educating team members, and maintaining a safe work environment.
  • Enforce safety rules and ensure incidents are reported and documented.
  • Communicate policies, safety regulations, and standard operating procedures; monitor compliance, take corrective action, and document issues and actions.
  • Conduct shift-change meetings, complete roll-call sheets, and note absences.
  • Complete attendance slips as needed.
  • Conduct shift handovers with the oncoming supervisor and complete shift-change sheets.
  • Review the previous shift's handover information and communicate relevant items at shift-change meetings.
  • Audit picked and staged dock loads and provide feedback to operators and supervisors.
  • Seal outbound loads and ensure correct loading configuration, trailer, and seal information.
  • Maintain a clean and orderly facility and audit aisles for housekeeping documentation and completion.
  • Minimize product damage.
  • Support team-member morale and recognition.
  • Train, coach, and provide feedback to warehouse team members.
  • Coach and counsel team members on performance, work methods, and safety.
  • Resolve team-member relations issues arising during the shift.
  • Investigate operational errors and discrepancies, determine causes, coach operators, and apply corrective action when needed.
  • Investigate inventory issues, including holds and missing products, and confer with the Inventory Team on accuracy and quality-control issues.
  • Review quality issues communicated by the Inventory Team with forklift operators and verify resolution.
  • Review and approve time records in UltiPro.
  • Inform warehouse senior management of operating issues and recommend corrective actions to support quality operations and customer service.
  • Prepare, compile, and submit reports on work activities, operations, and work-related accidents.
  • Drive vehicles or operate machines or equipment to complete assignments or assist workers.
  • Attend scheduled shifts reliably and perform duties according to applicable safety and security standards.
  • Perform other duties as assigned or needed.
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