Warehouse Operations Manager (Night Shift)

Great Lakes Wine and Spirits • Grand Rapids, MI

10d • Onsite

About The Position

Great Lakes Wine & Spirits is seeking a Warehouse Operations Manager for its depot in Grand Rapids, Michigan. The manager leads warehouse production and operational performance, assigning daily work based on volume, employee absences, and training needs. The role oversees direct reports and coordinates with assistant managers to achieve assigned goals, while ensuring that work follows current procedures, the local union agreement, and applicable company, regulatory, HR, inventory, safety, and operational requirements.

The manager is responsible for work placement and supervision, safety and security practices, accurate physical and electronic handling of products, and identifying and correcting operational issues throughout the shift. The position also includes administrative and personnel responsibilities, such as maintaining payroll and employee records, verifying time punches, approving overtime, recording leave, hiring, disciplining and discharging direct reports, and submitting required forms.

The role is based in a warehouse environment with frequent exposure to moving mechanical parts, vibration, and loud noise. It involves frequent standing, walking, bending, kneeling, crouching, climbing, lifting and moving items weighing up to 50 pounds, and pushing or pulling carts with up to 100 pounds of force. The expected schedule is 10-hour shifts Sunday through Thursday, with start times varying around 5:00 PM. Occasional Fridays may be required based on holiday schedules and business needs.

Requirements

• High school diploma or equivalent.
• At least 5 consecutive years of warehouse management or leadership experience.
• At least 5 years of Warehouse Management Systems (WMS) experience.
• At least 7 years of experience sorting and picking or working in production in a warehouse distribution center.
• Ability to operate warehouse equipment.
• Ability to remain active and on one's feet for an entire shift.
• Ability to read, write, and communicate in English.
• Ability to perform the stated physical tasks, including frequent lifting, stacking, moving, and rotating items weighing up to 50 pounds and pushing or pulling carts with up to 100 pounds of force.
• Adhere to employee policy manual provisions and applicable contracts, signed agreements, and work rules.
• Cooperate with GLWAS management and staff and follow applicable MLCC rules and regulations.
• Use alcohol responsibly when related to business activities.
• Satisfactorily complete pre-employment screenings, including a criminal background check, physical evaluation, agility/lift test, and drug screen.

Nice To Haves

• Warehouse distribution center experience in the food and beverage industry.

Responsibilities

• Lead production and operational performance and delegate daily assignments based on volume, call-offs, and employee training needs.
• Oversee training, performance, coaching, and development of direct reports.
• Coordinate activities with assistant managers to meet assigned goals.
• Maintain working knowledge of production jobs, tasks, responsibilities, procedures, and the local union agreement.
• Complete required administrative tasks and maintain logs related to payroll and employee information.
• Oversee employee placement and supervision to ensure production needs are met.
• Enforce communicated safety and security guidelines, including cleanliness, PPE compliance, biomechanical techniques, hazard awareness, material-handling equipment certifications, and prevention of suspicious activity and theft.
• Audit work-area drop zones to ensure products are handled correctly, physically and electronically.
• Survey assigned work areas throughout each shift and identify and correct issues that do not align with shift or company goals.
• Ensure shift compliance with applicable regulatory, company, HR, inventory, safety, and operational guidelines, policies, and procedures.
• Verify punches, approve overtime, and record leave through daily and weekly inputs.
• Oversee hiring, reprimanding, and discharging direct reports.
• Submit injury, disciplinary, and other assigned forms promptly according to company standards and protocols.

Benefits

• Potential quarterly bonuses of up to 2.5% of annual salary ($1,625–$1,775 per quarter).
• Six paid holidays.
• Vacation and personal time.
• Medical, dental, and vision coverage.
• Life insurance and disability coverage.
• Employee Assistance Programs.
• Group legal coverage.
• Buy-up life insurance and disability coverage are available.
• Eligible for 401(k) enrollment upon date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED