Warehouse Operations Manager (Night Shift)

Great Lakes Wine and Spirits•Grand Rapids, MI

12d•$65,000 - $71,000•Onsite

About The Position

Great Lakes Wine & Spirits is seeking a Warehouse Operations Manager to lead warehouse production and operational performance at its Grand Rapids depot. The manager delegates daily assignments based on volume, employee call-offs, and training needs, and works with assistant managers to achieve assigned goals. The role oversees direct reports’ training, performance, coaching, and development, while maintaining knowledge of production tasks and procedures and ensuring adherence to the local union agreement. The position oversees staffing and supervision to meet production needs; ensures compliance with applicable company, regulatory, HR, inventory, safety, and operational guidelines; and monitors safety and security practices. It also includes auditing work-area drop zones, surveying assigned areas throughout each shift to identify and correct issues, completing administrative duties, and maintaining payroll and employee records. Responsibilities include verifying punches, approving overtime, recording leave, overseeing hiring and discipline through discharge, and submitting required injury and disciplinary forms. The role works 10-hour shifts Sunday through Thursday, with start times varying around 5:00 PM. Occasional Fridays may be required based on holiday schedules and business needs. The position is physically active and involves frequent standing, walking, bending, kneeling, crouching, climbing, lifting and moving items weighing up to 50 pounds, and pushing or pulling carts with up to 100 pounds of force. The work environment includes moving mechanical parts, vibration, and potentially loud noise.

Requirements

High school diploma or equivalent.
At least 5 consecutive years of warehouse management or leadership experience.
At least 5 years of Warehouse Management Systems (WMS) experience.
At least 7 years of experience sorting and picking or working in production at a warehouse distribution center.
Ability to operate warehouse equipment.
Ability to remain active and on one's feet for an entire shift.
Ability to read, write, and communicate in English.
Adherence to the employee policy manual and applicable contracts, signed agreements, and work rules.
Cooperation with company management and staff.
Compliance with applicable MLCC rules and regulations.
Responsible use of alcohol when related to business activities.
Satisfactory completion of pre-employment screenings, including a criminal background check, physical evaluation, agility (lift) test, and drug screen.

Nice To Haves

Warehouse distribution center experience in the food and beverage industry is preferred.

Responsibilities

Lead warehouse production and operational performance, delegating daily assignments based on volume, call-offs, and employee training needs.
Oversee training, performance, coaching, and development of all direct reports.
Coordinate activities with assistant managers to achieve assigned goals.
Maintain current working knowledge of production-related jobs, tasks, responsibilities, and procedures.
Maintain working knowledge of and adherence to the local union agreement.
Execute required administrative tasks.
Oversee worker placement and supervision to ensure production needs are addressed.
Follow safety and security guidelines, including cleanliness, PPE compliance, biomechanical techniques, hazard awareness, MHE certifications, suspicious activity, and theft prevention.
Audit work-area drop zones to ensure product is handled correctly, both physically and electronically.
Survey assigned work areas throughout each shift and identify and correct issues that do not align with shift or company goals.
Ensure shift compliance with applicable regulatory, company, HR, inventory, safety, and operational guidelines, policies, and procedures.
Maintain logs related to payroll and employee information as needed.
Verify punches, approve overtime, and record leave through daily and weekly inputs.
Oversee hiring, reprimanding, and discharging direct reports.
Submit injury, disciplinary, and other assigned forms promptly according to company standards and protocols.

Benefits

Potential quarterly bonuses of up to 2.5% of annual salary ($1,625–$1,775 per quarter).
Six paid holidays.
Vacation and personal time.
Medical, dental, and vision benefits.
Life insurance.
Disability coverage.
Employee Assistance Programs.
Group Legal coverage.
Buy-up life insurance and disability coverage available.
Eligible for 401(k) enrollment upon date of hire.