Warehouse Operations Clerk

NFI Industries•Greensboro, NC

About The Position

The Warehouse Operations Clerk ensures shipping-related documents are completed accurately and on time. The position reports to an Operations Supervisor or Manager and supports outbound shipping operations through carrier and site communications, shipment processing, recordkeeping, and related warehouse and administrative work. The clerk may also assist with material handling and communicate work assignments such as receiving appointments, loading doors, and picking tasks. Work may require irregular or extended hours, including nights, weekends, and holidays, based on customer needs.

Requirements

  • High school diploma or GED.
  • Experience in a fast-paced warehouse environment.
  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Ability to handle changing priorities and exercise good judgment in stressful situations.
  • Good visual acuity to inspect shipments.
  • Finger dexterity to enter data into inventory records.
  • Ability to enter computer data to create daily inventory reports.
  • Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received.
  • Strong time-management, organizational, planning, and self-motivation skills.
  • Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
  • Ability to stand and walk for up to 10–12 hours.
  • Ability to lift and move totes weighing up to 50–100 pounds.
  • Ability to bend, lift, stretch, and reach both below the waist and above the head regularly.
  • Ability to walk frequently throughout the facility and surrounding area; facilities are over a quarter mile in length.
  • Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and access all areas of the building without limitations.
  • Ability to work in a fast-paced environment.

Nice To Haves

  • Experience with the Manhattan Warehouse Management System.
  • Bilingual Spanish skills; preferred but not required.
  • Material handling equipment (MHE) experience or willingness to learn MHE.

Responsibilities

  • Communicate daily with outbound carriers by email, providing shipment schedules and equipment needs.
  • Communicate essential operational information to site personnel through various media.
  • Receive drivers and direct them for outbound shipments.
  • Use a warehouse management system to open and close shipments and prepare accurate bills of lading for outbound freight.
  • Ensure drivers leave with the appropriate paperwork.
  • Follow standard operating procedures to ensure shipping documents are accurate.
  • Gather, enter, and maintain shipping data and records in the warehouse management system.
  • Assist in resolving discrepancies.
  • Assist with material handling duties, including receiving, put-away, picking, packing, and loading.
  • Monitor trailer capacity and coordinate proactively with spotters on trailer moves.
  • Assist the leadership team with other administrative duties as needed.
  • File outbound paperwork so it is readily accessible.
  • Maintain the seal log accurately and include necessary information.
  • Maintain accurate information on the load board.
  • Communicate work assignments, such as receiving appointments, loading doors, and items to pick, as needed.
  • Perform other tasks as assigned.
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