Warehouse Operations - Mgr, Warehouse

CJ Logistics HR Team•Hazleton, PA

12d•Onsite

About The Position

The Warehouse Manager leads and motivates Warehouse Supervisors and frontline employees at a logistics center to achieve productivity and quality targets. The role emphasizes coaching and developing the operations team to support safe, efficient, and consistent performance. The manager collaborates across functions to advance initiatives, allocate resources, and implement solutions and training programs. As a distribution-center leader, the manager is expected to demonstrate professionalism, integrity, and accountability while fostering an approachable, supportive, and inclusive work environment. The position operates in both warehouse and office environments and is on-site only. Flexible hours may be required to support deadlines or cross-functional collaboration. Warehouse conditions may include varying temperatures, loud noise, dust, odors, airborne particles, concrete floors, moving equipment, and frequent warehouse traffic. Required PPE includes steel-toed shoes, safety glasses, and high-visibility vests.

Requirements

At least 3 years of experience managing teams and leading other supervisors or leaders.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Solid understanding of warehouse operations and experience in a distribution and/or manufacturing environment.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, and verbal and written communication skills, with a high level of emotional intelligence.
Foundational proficiency with Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and work in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Ability to meet the physical demands of the role, including extended standing or walking, movement and climbing as needed, lifting or carrying up to 50 pounds, and working around warehouse equipment and traffic.
Ability to wear required personal protective equipment, including steel-toed shoes, safety glasses, and high-visibility vests.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field; equivalent relevant experience is also accepted.
Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.

Responsibilities

Set and communicate clear expectations and inspire, empower, and engage employees.
Partner with departments and leaders to promote efficiency, alignment, and consistency, and support positive employee relations and a union-free workplace.
Train, coach, and hold Warehouse Supervisors accountable for performance and team development.
Ensure Supervisors train, observe, and coach frontline employees to meet operational standards.
Conduct regular team meetings and maintain a visible presence on the warehouse floor.
Communicate transparently at all employee levels and participate in local social-awareness initiatives and employee events.
Facilitate monthly safety committee meetings and promote a strong safety culture.
Lead and participate in site management meetings and employee round tables, and help employees connect their work to company and customer goals.
Execute and monitor action plans to meet safety, quality, productivity, and customer performance targets.
Plan workforce needs and staffing levels with operational teams and HR.
Review individual and team performance with Supervisors and identify improvement opportunities.
Lead cost-reduction initiatives and support continuous improvement.
Help Supervisors identify and resolve performance gaps.
Support and participate in inventory counts and quality audits.
Collaborate with leadership to manage supplies and scheduling.
Maintain a clean, safe, and well-managed facility and promptly address issues or damage.
Troubleshoot problems and remove obstacles so Supervisors can effectively manage their teams.
Ensure systems and processes function effectively and optimize workflows for throughput and process adherence.
Act as a liaison between warehouse Operations and other warehouse functions, including Customer Service, Shared Services, and Inventory.
Perform other related duties as assigned or required.