Warehouse Operations - Mgr, Warehouse

CJ Logistics HR Team•Richmond, VA

9d•Onsite

About The Position

The Warehouse Manager leads and motivates Warehouse Supervisors and frontline employees at a Logistics Center to meet productivity, quality, customer, and safety targets. The role focuses on coaching and developing the operations team to ensure safe, efficient, and consistent performance. It collaborates with other teams to drive initiatives, allocate resources, and implement solutions and training programs. The manager is expected to demonstrate professionalism, integrity, and accountability while fostering a positive and inclusive work environment. This is an on-site role in a hybrid warehouse-and-office environment. The stated schedule is first shift, Monday through Friday, 7:30 a.m. to 3:30 p.m., with flexibility required to cover or assist other shifts and support deadlines or cross-functional collaboration. Compensation is $85,000 annually.

Requirements

At least 3 years of experience managing teams and leading other supervisors or leaders.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Solid understanding of warehouse operations and experience in a distribution and/or manufacturing environment.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, verbal, and written communication skills, with a high level of emotional intelligence.
Foundational skills in Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Ability to meet the position’s physical requirements, including extended standing or walking, climbing, reaching, lifting or carrying up to 50 pounds, and working in warehouse and office settings.
Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field is preferred, or equivalent relevant experience.

Nice To Haves

Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.

Responsibilities

Set and communicate clear expectations, engage employees, and provide consistent leadership and support.
Partner with other departments and leaders to improve efficiency, alignment, and consistency, and support positive employee relations and efforts to maintain a union-free workplace.
Train, coach, and hold Warehouse Supervisors accountable for performance and team development.
Ensure Supervisors train, observe, and coach frontline employees to meet operational standards.
Conduct regular team meetings and maintain a visible presence on the warehouse floor.
Communicate transparently at all employee levels and lead or participate in local initiatives, social awareness and employee events, site management meetings, and employee round tables.
Facilitate monthly safety committee meetings and promote a strong safety culture.
Help employees connect their work to the Company’s mission and customer goals.
Execute and monitor action plans to achieve key performance targets.
Manage workforce planning and staffing levels with operational leaders and HR.
Review individual and team performance with Supervisors and identify improvement opportunities.
Lead cost-reduction initiatives and support continuous improvement.
Help Supervisors identify and resolve performance gaps.
Support and participate in inventory counts and quality audits.
Collaborate with leadership to manage supplies and scheduling.
Maintain a clean, safe, and well-managed facility and promptly address issues or damage.
Troubleshoot problems and remove obstacles so Supervisors can manage their teams effectively.
Ensure systems and processes function to maximize operational efficiency, and optimize workflows for throughput and process adherence.
Serve as a liaison between warehouse Operations and other warehouse functions, including Customer Service, Shared Services, and Inventory.
Perform other related duties as assigned or required.