Warehouse Operations - Mgr, Warehouse

CJ Logistics HR Team•Union City, GA

13d•$85,000 - $92,000•Onsite

About The Position

The Warehouse Manager leads and motivates Warehouse Supervisors and frontline employees at a logistics center to meet productivity and quality targets. The role emphasizes coaching and developing the operations team to ensure safe, efficient, and consistent performance. The manager collaborates across teams to drive initiatives, allocate resources, and implement solutions and training programs, while modeling professionalism, integrity, and accountability and fostering an approachable, supportive, and inclusive work environment. The position oversees leadership and development of Warehouse Supervisors, operational performance, workforce planning, safety, quality, productivity, and customer requirements. It also helps maintain a clean, safe, organized, and productive facility; resolves obstacles and process issues; optimizes workflows; and serves as a liaison between warehouse Operations and functions such as Customer Service, Shared Services, and Inventory. The role is performed on-site in a hybrid warehouse and office environment. Flexible hours may be required to support deadlines or cross-functional collaboration.

Requirements

At least 3 years of experience managing teams and leading other supervisors or leaders.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Solid understanding of warehouse operations and experience in a distribution and/or manufacturing environment.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, and verbal and written communication skills, with a high level of emotional intelligence.
Foundational proficiency with Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Ability to meet the stated physical requirements, including standing or walking for extended periods; moving through varied body positions; climbing stairs, ladders, and/or scaffolds occasionally; reaching; lifting, carrying, pushing, or pulling up to 50 pounds; occasionally lifting heavier items with or without assistance; using manual dexterity; seeing and hearing adequately for the work; and communicating clearly.
Ability to work in warehouse conditions that may include varying temperatures, loud noise, dust, odors, airborne particles, concrete flooring, moving mechanical equipment, and frequent warehouse vehicle traffic, and to wear required PPE.
Ability to work on-site; this position is not eligible for visa sponsorship or work-authorization support.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field, or equivalent relevant experience.
Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.

Responsibilities

Set and communicate clear expectations across the team and inspire, empower, and engage employees.
Provide consistent leadership and support, partner with departments and leaders to improve efficiency and alignment, and foster positive employee relations in support of a union-free workplace.
Train, coach, and hold Warehouse Supervisors accountable for performance and team development.
Ensure Supervisors train, observe, and coach frontline employees to meet operational standards.
Conduct regular team meetings and maintain a visible, engaged presence on the warehouse floor.
Communicate consistently and transparently at all employee levels.
Lead and participate in local social-awareness initiatives and employee events.
Facilitate monthly safety committee meetings and promote a strong safety culture.
Lead and participate in site management meetings and employee round tables.
Help employees connect their work to the Company’s mission and customer goals.
Execute and monitor action plans to meet safety, quality, productivity, and customer performance targets.
Manage workforce planning and staffing levels to meet operational demands, partnering with HR as needed.
Review individual and team performance with Supervisors and identify improvement areas.
Lead cost-reduction initiatives and support continuous-improvement efforts.
Support Supervisors in identifying and resolving performance gaps.
Support and participate in inventory counts and quality audits.
Collaborate with leadership to manage supplies and scheduling.
Maintain a clean, safe, and well-managed facility and promptly address issues or damage.
Troubleshoot problems and remove obstacles so Supervisors can manage their teams effectively.
Ensure systems and processes function to maximize operational efficiency.
Optimize workflows to support throughput and process adherence.
Serve as a key liaison between warehouse Operations and other warehouse functions, including Customer Service, Shared Services, and Inventory.
Perform other related job duties as assigned or required.