Warehouse Operations - Mgr, Warehouse

CJ Logistics HR Team•Matteson, IL

7d•$85,000 - $100,000•Onsite

About The Position

The Warehouse Manager leads and motivates Warehouse Supervisors and frontline employees at a Logistics Center to meet productivity, quality, safety, and customer requirements. The role focuses on coaching and developing the operations team to support safe, efficient, and consistent performance. The manager collaborates across functions to drive initiatives, allocate resources, and implement solutions and training programs. The position is expected to demonstrate professionalism, integrity, and accountability while fostering a supportive and inclusive workplace. The role operates in both warehouse and office settings and is performed on-site only. It requires maintaining a visible presence on the warehouse floor and may require flexible hours to support deadlines or cross-functional collaboration. The warehouse environment may involve varying temperatures, loud noise, dust and airborne particles, concrete floors, moving equipment, and frequent exposure to powered industrial vehicles and warehouse traffic. Required PPE includes steel-toed shoes, safety glasses, and high-visibility vests.

Requirements

At least 3 years of experience managing teams and leading other supervisors or leaders.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Solid understanding of warehouse operations and experience in a distribution and/or manufacturing environment.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, verbal, and written communication skills, with a high level of emotional intelligence.
Foundational skills in Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and work in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Ability to meet the stated physical requirements, including standing or walking for extended periods, lifting or carrying up to 50 pounds, and working in warehouse and office environments.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field; equivalent relevant experience is also accepted.
Experience operating or overseeing the use of Material Handling Equipment (MHE).

Responsibilities

Set and communicate clear expectations, engage employees, and provide consistent leadership and support.
Partner with other departments and leaders to promote efficiency, alignment, and consistency, and support positive employee relations.
Train, coach, and hold Warehouse Supervisors accountable for performance and team development.
Ensure Supervisors train, observe, and coach frontline employees to operational standards; conduct regular team meetings and maintain a visible warehouse-floor presence.
Communicate transparently at all employee levels and lead or participate in local initiatives, employee events, site management meetings, and employee round tables.
Facilitate monthly safety committee meetings and promote a strong safety culture.
Help employees connect their work to the company mission and customer goals.
Execute and monitor action plans to achieve safety, quality, productivity, and customer performance targets.
Manage workforce planning and staffing with operational partners, including HR; review individual and team performance and identify improvement areas.
Lead cost-reduction initiatives and support continuous improvement.
Support Supervisors in identifying and resolving performance gaps.
Support and participate in inventory counts and quality audits; collaborate with leadership on supplies and scheduling.
Maintain a clean, safe, and well-managed facility and promptly address issues or damage.
Troubleshoot problems, remove obstacles, and ensure systems and processes support operational efficiency.
Optimize workflows to support throughput and process adherence.
Serve as a liaison between warehouse Operations and other warehouse functions, including Customer Service, Shared Services, and Inventory.
Perform other related duties as assigned or required.