Warehouse Lead (Dual Zone)

National DCP • McDonough, GA

2d • Onsite

About The Position

National DCP, LLC (NDCP) is hiring a Warehouse Lead to support distribution operations serving Dunkin’ restaurants. The role trains newly hired warehouse workers using NDCP’s standardized training content and provides remedial training to warehouse personnel to improve performance, compliance with operating standards, and adherence to safety protocols. The Warehouse Lead demonstrates warehouse work practices, assesses employee performance, and offers feedback on training programs. Work takes place in dry, cooler, and freezer areas with varying temperatures and humidity.

Requirements

• Ability and willingness to work independently within established procedures.
• Ability to communicate performance expectations clearly and concisely and build effective interpersonal relationships.
• Ability to represent the Company and communicate the importance of the role in meeting customer commitments.
• Proficiency in multiple competencies relevant to the job.
• 3–5 years of related experience; may require 2 years of experience with additional specialized training and/or certification.
• Desire and ability to work collaboratively.
• Ability and willingness to work flexible days and hours, including evenings and weekends, as needed.
• Strong performance record demonstrating consistent achievement of performance, quality, and accuracy standards and adherence to safety protocols.
• Licensed forklift and electric pallet jack experience.
• Proficiency with voice-picking software such as Vocollect.
• RF gun experience.

Nice To Haves

• Strong demonstrated knowledge of shipping and warehouse procedures.
• Basic knowledge of food-handling regulations.

Responsibilities

• Train and coach newly hired employees in warehouse skills, including safety protocols, equipment certification, Vocollect and RF gun use, and standard operating procedures for accurately selecting products.
• Conduct remedial training for established warehouse employees to improve performance and compliance with operating procedures and safety protocols.
• Assess warehouse personnel and provide coaching to maximize individual performance, quality, and safety.
• Provide feedback and recommendations to Training Supervisors and Warehouse Supervisors on ways to improve training programs and protocols.
• Operate an electric pallet jack or forklift to demonstrate safe, accurate order selection in dry, cooler, and freezer environments.
• Demonstrate proper product stacking on pallets.
• Demonstrate staging pallets for loading at assigned outbound dock locations.
• Demonstrate shrink-wrapping products to secure loads for transit.
• Perform daily safety inspections on material-handling equipment.
• Safely operate all equipment used to perform role-related tasks.

Benefits

• Medical, dental, and vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Company-paid life, AD&D, short-term disability, and long-term disability.
• 401(k) retirement plan with company match.
• Paid time off, including vacation, sick, and discretionary time, and paid holidays.
• Employee discounts and discount programs.
• Employee assistance programs.
• Tuition discount program.
• Career advancement opportunities across departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed