Warehouse Lead (Dual Zone)

National DCP•McDonough, GA
•Onsite

About The Position

National DCP, LLC (NDCP) is hiring a Warehouse Lead to support distribution operations serving Dunkin’ restaurants. The role trains newly hired warehouse workers using NDCP’s standardized training content and provides remedial training and coaching to established employees to improve performance, compliance, and safety. The position works in warehouse areas with varying temperatures and humidity, including dry, cooler, and freezer environments. The listed location is McDonough, Georgia, and the schedule is Sunday through Friday, with flexible days and hours, including evenings and weekends as needed.

Requirements

  • Ability and willingness to work independently within established procedures.
  • Ability to communicate performance expectations clearly and concisely and build effective interpersonal relationships.
  • Ability to represent the company and communicate the importance of the role in meeting customer commitments.
  • Proficiency in multiple competencies relevant to the job.
  • Three to five years of related experience; the posting also states that the role may require two years of experience with additional specialized training and/or certification.
  • Desire and ability to work collaboratively.
  • Strong demonstrated knowledge of shipping and warehouse procedures is preferred.
  • Basic knowledge of food handling regulations is preferred.
  • Ability and willingness to work flexible days and hours, including evenings and weekends, as needed.
  • Strong performance record demonstrating consistent achievement of performance, quality, and accuracy standards and adherence to safety protocols.
  • Required licensed forklift and electric pallet jack experience.
  • Proficiency with voice-picking software such as Vocollect.
  • RF gun experience.

Nice To Haves

  • Strong demonstrated knowledge of shipping and warehouse procedures.
  • Basic knowledge of food handling regulations.

Responsibilities

  • Train and coach newly hired employees in the skills needed to perform successfully in warehouse roles, including safety protocols, equipment certification, Vocollect and RF gun use, and standard operating procedures for accurate product selection.
  • Provide remedial training to established warehouse employees to improve performance and compliance with operating procedures and safety protocols.
  • Assess warehouse personnel on an ongoing basis and provide coaching to support individual performance, quality, and safety standards.
  • Provide feedback and recommendations to Training Supervisors and Warehouse Supervisors on ways to improve training programs and protocols.
  • Operate an electric pallet jack or forklift to demonstrate accurate and safe order selection in dry, cooler, and freezer environments.
  • Demonstrate proper product stacking on pallets and staging pallets at assigned outbound dock locations.
  • Demonstrate shrink-wrapping products to secure loads for transit.
  • Perform daily safety inspections of material handling equipment.
  • Safely operate all equipment used to perform the role’s tasks.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Company-paid life, AD&D, short-term disability, and long-term disability coverage.
  • 401(k) retirement plan with company match.
  • Paid time off, including vacation, sick, and discretionary time, and paid holidays.
  • Employee discounts and discount programs.
  • Employee assistance programs.
  • Tuition discount program.
  • Career advancement opportunities across departments.
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