Wait Staff Fine Dining
About The Position
The Fine Dining Server creates an exceptional, personalized dining experience through polished service, detailed menu and beverage knowledge, precise order handling, and attentive guest care. The role anticipates guest needs, follows established fine-dining steps of service, and works closely with culinary and front-of-house teams to make every meal memorable. The position is based in Theodore’s Dining Room, a fine-dining restaurant in the historic Rough Riders Hotel in Medora, North Dakota. Evenings, weekends, and holidays are required. The role has no supervisory responsibilities.
Requirements
- Minimum of three years of serving experience in a professional fine-dining environment.
- Demonstrated knowledge of fine wines, classic cocktails, dining etiquette, food preparation, allergens, and fine-dining steps of service.
- Experience using a point-of-sale system and accurately handling guest payments.
- Strong judgment and problem-solving skills, with the ability to resolve service issues professionally.
- Must meet the minimum legal age required to serve alcoholic beverages.
- Fluency in English is required.
- Excellent verbal and written communication skills.
- Reliable, punctual, and ready for every scheduled shift.
- Positive attitude and excellent interpersonal skills.
- Strong attention to detail and ability to multitask.
- Clean and neat appearance.
- Able to learn and follow directions.
- Adhere to the restaurant uniform policy at all times.
Nice To Haves
- Bilingual ability.
Responsibilities
- Welcome guests promptly and provide warm, polished, attentive service throughout the dining experience.
- Follow established fine-dining steps of service, etiquette, and timing standards.
- Maintain thorough knowledge of menu items, ingredients, preparation methods, daily features, allergens, wine, cocktails, and nonalcoholic beverages.
- Describe menu and beverage offerings accurately, answer questions, and make thoughtful recommendations based on guest preferences.
- Accurately take, enter, and communicate food and beverage orders, including allergies, dietary restrictions, and special requests.
- Coordinate with culinary, bar, host, and support teams to ensure accurate preparation, proper pacing, and timely delivery.
- Serve food and beverages using appropriate fine-dining presentation, handling, and table-service techniques.
- Monitor each table, anticipate guest needs, and discreetly maintain place settings, beverages, and table appearance.
- Confirm guest satisfaction and promptly address concerns or involve management when appropriate.
- Prepare and present accurate checks, process payments securely, and complete required point-of-sale procedures.
- Verify identification and serve alcoholic beverages in accordance with applicable laws, regulations, and company policy.
- Maintain clean, organized, fully stocked service areas and assist with opening, closing, side work, and dining-room setup.
- Follow all food-safety, sanitation, workplace-safety, and responsible beverage-service requirements.
- Participate in required training and workplace safety meetings.
- Promote relevant events and services by providing guests with enthusiastic and accurate information.
- Build positive working relationships with guests, coworkers, and management consistent with TRMF values.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
