Wait Staff, Fine Dining - Meramec Bluffs, PT, Evenings

Lutheran Senior Services•Ballwin, MO

About The Position

Performs dining-server functions in an upscale dining atmosphere and a variety of dining-service tasks, including maintaining clean, sanitary, and organized dining areas, facilities, and equipment. May assist with some aspects of food preparation. Provides an upscale dining experience by taking and serving orders, responding to guests, supporting dining-room setup and catering, and helping receive, store, and prepare food and supplies. Assists with cleanup and maintains dining-service areas in accordance with policies and standards.

Requirements

At least 1 year of waiting experience in a fine-dining or country-club venue; 2 to 3 years is preferred.
Ability to read, understand, and follow recipe instructions, diet orders, resident preference cards, and work assignments.
Willingness to perform routine, repetitive tasks with frequent interruptions.
Patience and tolerance toward staff, residents, and family members.
Ability to develop constructive working and interpersonal relationships with colleagues and customers.
Problem-solving and decision-making skills.
Service orientation and excellent organizational skills.
Active listening and effective communication competencies.
Must have or be willing to receive a Hepatitis A vaccine if working within St. Louis County.
Ability to work with chemicals and cleaning agents.
Must be free from infections or diseases.
Ability to stand and walk intermittently and to reach, stoop, bend, lift, carry, and manipulate food products, dietary supplies, and equipment.
Ability to tolerate temperature and humidity changes, including exposure to refrigerated storage areas, ovens, ranges, dishwashing machines, and steam tables.
Ability to lift and carry a 20-pound tray that is 27 inches long from a height of 36 inches for 100 feet; walk continuously for one-half mile; push or pull a 180-pound sled 20 feet using 30 pounds of force; push a wheelchair carrying a 200-pound load for 100 feet; push or pull 30 pounds; and perform one full squat.

Nice To Haves

Two to three years of waiting experience in a fine-dining or country-club venue.

Responsibilities

Provide customer service that promotes satisfaction and reflects an upscale dining experience.
Take and serve food and beverage orders promptly and appropriately.
Greet customers courteously and make timely decisions to address dissatisfied customers.
Know menu details, including allergens and preparation methods, and explain them to guests.
Make menu recommendations and share additional information with customers.
Know drink recipes and enter them into computer software.
Serve 16 or more guests at a time and recall orders upon request.
Check products for quality and address problems that could interfere with a guest's visit.
Perform assigned work routines using dining-service utensils, supplies, and equipment.
Assist with dining-service setup, including arranging the dining room and tables, stocking buffets and service stations, preparing beverages, salads, desserts, and other food items according to recipes, and assisting at catering events.
Assist with receiving and storing food and supplies, and ensure food is served at proper temperatures and on time.
Complete cleanup tasks to maintain dining-service areas in accordance with policies and standards, including cleaning, bussing tables, sweeping, mopping, vacuuming, washing dishes, removing trash, and stocking and storing items correctly.

Benefits

Paid Time Off (PTO) and PTO Sell-back
Retirement savings benefits with an employer match contribution
Education Financial Assistance
Employee Assistance Program (EAP)
Wellness
Pay advances (PayActiv)
Caregiver support (TCARE)
Leaves of Absence
Special retail deals and discounts (Perkspot)
Commuter support
Extended Sick Pay (part-time employees)
Bereavement Pay (part-time employees)
Jury Duty Pay (part-time employees)
Medical/Pharmacy coverage (full-time or Weekend Option employees)
Dental insurance (full-time or Weekend Option employees)
Vision insurance (full-time or Weekend Option employees)
Flexible Spending Accounts for Healthcare and Dependent Care (full-time or Weekend Option employees)
Life insurance (full-time or Weekend Option employees)
Long-term and short-term disability (full-time or Weekend Option employees)
Voya income protection benefits for hospital, critical illness, and accident (full-time or Weekend Option employees)
Pet insurance (full-time or Weekend Option employees)