Wait Staff - Casual Dining

Theodore Roosevelt Medora Foundation•Medora, ND

3d•Onsite

About The Position

The Casual Dining Wait Staff member provides friendly, efficient service in pizzeria, fast-casual, and other informal dining settings. The role includes greeting guests, explaining menu options, taking and delivering accurate orders, processing payments, maintaining clean and inviting service areas, and working with kitchen and front-of-house team members to create a positive guest experience. The position works in a casual or fast-casual restaurant environment that may include table, counter, takeout, and pickup service. The work is fast paced and involves frequent interaction with guests and coworkers. Evenings, weekends, and holidays are required. TRMF is located in Medora, North Dakota, near Theodore Roosevelt National Park. Its Life Skills Center includes a dining room, fitness center, and designated spaces for music, studying, learning, prayer, reflection, and social connection.

Requirements

Friendly, clear verbal communication and strong guest-service skills.
Reliable, punctual, and ready for each scheduled shift.
Positive attitude and ability to work cooperatively in a team environment.
Ability to work efficiently, prioritize tasks, and remain composed in a fast-paced setting.
Strong attention to order accuracy, cleanliness, and guest needs.
Ability to learn menu items, point-of-sale procedures, and service standards.
Professional, clean, and neat appearance.
Ability to follow directions, procedures, and the restaurant uniform policy.
Ability to learn menu ingredients, common allergens, food-safety practices, and restaurant procedures.
Must meet the minimum legal age required to serve alcoholic beverages when alcohol service is assigned.
Ability to communicate effectively in English.
Prolonged periods of standing and walking; ability to lift, balance, and carry trays weighing up to 25 pounds.

Nice To Haves

Previous restaurant, food-service, retail, or customer-service experience is preferred but not required.
Experience with point-of-sale systems and cash handling is preferred.
Bilingual ability is a plus.

Responsibilities

Greet guests promptly and provide friendly, efficient service throughout their visit.
Explain menu items, ingredients, daily features, available customizations, and beverage options.
Take accurate dine-in, counter, takeout, and pickup orders and enter them into the point-of-sale system.
Communicate allergies, dietary restrictions, modifications, and special requests to appropriate team members.
Serve or deliver food and beverages promptly and verify that orders are complete and accurate.
Monitor tables and guest areas, refill beverages, remove used items, and respond to guest needs.
Prepare checks, process cash and electronic payments accurately, and follow cash-handling procedures.
Package takeout orders, confirm all items are included, and organize orders for guest or delivery-partner pickup.
Assist with basic food and beverage preparation, expo, running food, bussing tables, and other assigned service tasks.
Maintain clean, sanitized, stocked, and organized dining, counter, beverage, and service areas.
Complete opening, closing, and side-work duties, including dining-room setup and restocking.
Follow food-safety, sanitation, workplace-safety, and responsible beverage-service requirements.
When assigned, verify identification and serve alcoholic beverages in accordance with applicable laws and company policy.
Address guest questions and concerns promptly and involve a manager when appropriate.
Work cooperatively with kitchen, counter, host, service, and management team members during busy periods.
Participate in required training and workplace safety meetings.
Promote relevant events and services by providing guests with enthusiastic and accurate information.
Build positive working relationships with guests, coworkers, and management consistent with TRMF values.
Perform other related duties as assigned.