Wait Staff Fine Dining

Theodore Roosevelt Medora Foundation•Medora, ND

About The Position

The Fine Dining Server at Theodore’s Dining Room creates an exceptional, personalized dining experience through polished service, detailed menu and beverage knowledge, accurate order handling, and attentive guest care. The role anticipates guest needs, follows established fine-dining service standards, and works closely with culinary and front-of-house teams to make each meal memorable. The position is based in a fine-dining restaurant and requires evening, weekend, and holiday availability.

Requirements

At least three years of serving experience in a professional fine-dining environment.
Knowledge of fine wines, classic cocktails, dining etiquette, food preparation, allergens, and fine-dining steps of service.
Experience using a point-of-sale system and accurately handling guest payments.
Strong judgment and problem-solving skills, with the ability to resolve service issues professionally.
Must meet the minimum legal age required to serve alcoholic beverages.
Fluency in English.
Excellent verbal and written communication skills.
Reliability, punctuality, and readiness for scheduled shifts.
Positive attitude and excellent interpersonal skills.
Strong attention to detail and ability to multitask.
Clean and neat appearance; ability to adhere to the restaurant uniform policy.
Ability to learn and follow directions.

Nice To Haves

Bilingual ability.

Responsibilities

Welcome guests promptly and provide warm, polished, attentive service throughout the dining experience.
Follow established fine-dining steps of service, etiquette, and timing standards.
Maintain knowledge of menu items, ingredients, preparation methods, daily features, allergens, wines, cocktails, and nonalcoholic beverages.
Describe menu and beverage offerings, answer questions, and recommend options based on guest preferences.
Accurately take, enter, and communicate orders, including allergies, dietary restrictions, and special requests.
Coordinate with culinary, bar, host, and support teams to ensure accurate preparation, pacing, and delivery.
Serve food and beverages using appropriate fine-dining presentation, handling, and table-service techniques.
Monitor tables, anticipate guest needs, and maintain place settings, beverages, and table appearance.
Confirm guest satisfaction and address concerns or involve management as appropriate.
Prepare and present accurate checks, process payments securely, and complete point-of-sale procedures.
Verify identification and serve alcoholic beverages in accordance with applicable laws, regulations, and company policy.
Maintain clean, organized, stocked service areas and assist with opening, closing, side work, and dining-room setup.
Follow food-safety, sanitation, workplace-safety, and responsible beverage-service requirements.
Participate in required training and workplace safety meetings.
Promote relevant events and services by providing guests with accurate information.
Build positive working relationships with guests, coworkers, and management consistent with TRMF values.
Perform other related duties as assigned.