VRF Ductless Technical Specialist

trane technologies • Spring Valley, NV

6d • $72,612 - $101,395 • Onsite

About The Position

Trane in Las Vegas, Nevada, is hiring a VRF Ductless Technical Specialist to work closely with contractor customers and the internal fulfillment team to support proper installation and startup of Trane VRF and Ductless products. The role supports post-sales product success, customer satisfaction, training, troubleshooting, startup and commissioning, warranty administration, and other post-sales activities. The position is on-site five days per week and requires daily travel throughout the assigned territory, including up to 20% overnight travel.

Requirements

• Minimum of 2–5 years of VRF experience.
• Must be able to travel throughout the assigned territory, including daily travel and up to 20% overnight travel.
• Great public speaking and presentation experience is required.
• Must hold a valid driver’s license for at least 12 months.
• Must not have major or frequent traffic violations, including DUI, hit and run, license suspension, reckless or careless driving, or multiple smaller infractions or preventable collisions in the previous three years.

Nice To Haves

• Working knowledge of construction, including mechanical, electrical, and plumbing systems.

Responsibilities

• Participate in VRF and Ductless post-sales product success.
• Monitor and measure processes to meet customer needs for post-sales Ductless activity, including startup and follow-up support.
• Investigate customer concerns, recommend corrective action, and communicate with customers and coworkers to maintain customer satisfaction.
• Provide commercial and high-level technical product sales training to area office personnel and customers.
• Conduct customer field training on installation and troubleshooting of VRF and Ductless products.
• Troubleshoot VRF and Ductless products.
• Assist customers with startup and commissioning of VRF and Ductless products.
• Build consultative relationships and trust with owners and contractor customers.
• Coach sales personnel on VRF product sales, application, and customer support to support area office performance.
• Administer the warranty process and post-sales activity for the Ductless business.
• Participate in the Mitsubishi DSG program as a representative for the assigned area or region.
• Work with submittals and equipment selections to support internal and external business processes.
• Proactively communicate with stakeholders, coordinate across projects, and maintain detailed reports.
• Build relationships with resources throughout METUS and Trane.

Benefits

• Health insurance for the employee and family, effective on the first day.
• Holistic wellness programs with incentives.
• Fertility coverage and adoption or surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.
• Incentive eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed