VRF Ductless Technical Specialist

Trane Technologies • Las Vegas, NV

10d • Onsite

About The Position

Trane Technologies is hiring a VRF Ductless Technical Specialist in Las Vegas, Nevada. This onsite role works closely with contractor customers and the internal fulfillment team to support proper installation and startup of Trane VRF and Ductless products. The specialist supports post-sales product success, customer satisfaction, technical training, troubleshooting, startup and commissioning, warranty administration, equipment selections, and project coordination. Daily travel throughout the assigned territory is required, with up to 20% overnight travel.

Requirements

• Minimum of 2–5 years of VRF experience.
• Must be able to travel throughout the assigned territory.
• Daily travel is required, with up to 20% overnight travel.
• Great public speaking and presentation experience is required.
• Must possess a valid driver’s license for at least 12 months.
• Must have no major or frequent traffic violations, including DUI, hit-and-run, license suspension, reckless or careless driving, multiple smaller infractions, or preventable collisions in the previous three years.

Nice To Haves

• Working knowledge of construction disciplines, including mechanical, electrical, and plumbing systems.

Responsibilities

• Participate in VRF and Ductless post-sales product success.
• Monitor and measure processes to meet customer needs across post-sales Ductless activity, including startup and follow-up.
• Investigate customer concerns, recommend corrective action, and communicate with customers and coworkers to maintain customer satisfaction.
• Provide commercial and high-level technical product sales training to area office personnel and customers.
• Conduct customer field training on installation and troubleshooting of VRF and Ductless products.
• Troubleshoot VRF and Ductless products.
• Assist customers with startup and commissioning of VRF and Ductless products.
• Build consultative relationships and trust with owners and contracting customers.
• Coach sales personnel in VRF product sales, application, and customer support to support area office performance.
• Administer the warranty process and other post-sales activity for the Ductless business.
• Participate in the Mitsubishi DSG program as a representative for the area or region.
• Work with submittals and equipment selections to support internal and external business processes.
• Communicate proactively with stakeholders, coordinate across projects, and maintain detailed reports.
• Build relationships with resources throughout METUS and Trane.

Benefits

• Health insurance and holistic wellness programs with incentives, effective from day one.
• Fertility coverage and adoption or surrogacy assistance.
• Up to 15 vacation days, paid holidays, and sick leave.
• Additional options to support volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed