Serve as a solutions architect and platform strategist, partnering with business leaders to determine when to use existing platforms, introduce new capabilities, or integrate systems. Ensure solutions align with enterprise architecture standards, integration patterns, security requirements, and long-term scalability. Lead transformation and change management by driving adoption of new platforms, products, and ways of working (including AI-enabled workflows) through clear communication, stakeholder engagement, training, and measurable outcomes. Deliver digital capabilities through productized solutions by guiding the build/buy/partner approach for fan-facing and internal tools, ensuring solutions are maintainable, well-adopted, and tied to clear business value. Advance analytics and emerging technology innovation by championing a culture of data-informed decision-making, enabling self-service insights, defining meaningful KPIs, and evaluating emerging technologies (including AI where appropriate) to improve customer experience, operations, and time-to-value. Scale AI and automation where it creates clear value by identifying, prioritizing, and delivering AI-enabled solutions (with appropriate governance) and other automation opportunities that streamline workflows, improve service, and enhance decision-making. Lead product & business enablement teams by setting vision and operating model for product owners, business enablement managers, and project managers, collaborating with business and technology leaders to shape and maintain outcome-driven product roadmaps that deliver measurable business results. Own portfolio, roadmap, and delivery discipline by establishing intake, prioritization, and governance; aligning investments to strategy; and ensuring predictable, transparent delivery across cross-functional teams. Oversee data operations, reliability, and data products by ensuring stable pipelines and platforms through monitoring, incident response, and continuous improvement, and delivering trusted datasets that enable analytics, automation, and reporting. Drive enterprise integration and vendor partnerships by overseeing key third-party relationships and integrations; defining API/integration patterns; and ensuring solutions are secure, reliable, and support end-to-end business processes. Own product-level consent and privacy implementation by ensuring privacy-by-design standards, consent language, preference centers, cookie and tracker management, and enforcement across CDP, CRM, ESP, ticketing, and downstream platforms are accurate, harmonized, and compliant with leagues and regulatory requirements. Ensure compliant handling of personal data across the product lifecycle by requiring PIAs for new products and integrations, enabling automated DSAR workflows, holding vendors accountable to privacy standards, maintaining audit documentation, and serving as the executive escalation point when delivery timelines conflict with consent or compliance obligations. Establish data governance and quality standards by defining policies, stewardship, and controls to ensure accuracy, privacy, and secure access, enabling consistent measurement and trustworthy insights across the organization. Develop people and strengthen product, data, and delivery capabilities by coaching leaders and teams, building modern practices (product management, agile delivery, data engineering), and fostering a culture of learning, accountability, and continuous improvement. Bring technical depth in software development and data engineering, able to engage at the architecture level, guide modern engineering practices, and translate technical tradeoffs for business audiences. Demonstrate responsible AI/automation leadership with experience moving from use-case identification to scaled adoption with appropriate governance, security, privacy, and impact measurement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Executive