VP, Business Development

Cenlar•Ewing, NJ

About The Position

The Vice President of Business Development drives Cenlar’s growth and expansion within the mortgage subservicing industry. The role identifies and secures new business opportunities, builds strategic relationships with prospective clients, and positions the company as a leader in mortgage subservicing solutions. The VP works closely with senior leadership, operational teams, and other departments to align offerings with market needs and deliver value. The position leads business development strategy and execution, including client acquisition, market research, relationship building, negotiations, and the end-to-end sales process. It also develops forecasts and pipelines, supports revenue growth, prepares client-specific proposals and presentations, and partners with marketing and product teams on sales materials. As an industry representative, the VP attends events and monitors industry trends, regulatory changes, and emerging technologies. The role also assesses compliance and operational risk, promotes adherence to applicable requirements and company policies, exercises sound ethical judgment, escalates and reports control issues, and supervises others in maintaining these standards.

Requirements

At least 12 years of experience in business development, sales, or a similar role within mortgage, financial services, or banking.
Proven track record of acquiring and managing large, complex clients in mortgage subservicing or a related industry.
Strong understanding of mortgage subservicing processes, compliance, and regulatory requirements.
Strong leadership skills and ability to inspire performance through collaboration.
Strong customer service skills to execute strategic goals and the company mission while demonstrating Key Success Factors.
Effective listening, communication, and presentation skills, including the ability to persuasively present complex topics to senior management.
Strong problem-solving and analytical skills to develop mutually acceptable solutions using available resources and diverse perspectives.
Excellent organizational skills and ability to manage multiple large-scale, complex projects across the enterprise.
Proven people, strategic, and tactical leadership.
Resourcefulness and an aggressive approach to researching all facets of the industry.
Exceptional negotiation, communication, and interpersonal skills.
Strong business acumen and ability to develop and execute strategic business plans.
Experience working with senior executives and ability to influence at all levels.
Professionalism and integrity, including ability to manage confidential information.
Analytical ability to evaluate market trends, assess client needs, and provide solutions.
Ability to thrive in a fast-paced, dynamic environment and manage multiple high-priority initiatives simultaneously.

Nice To Haves

An extensive network of contacts within the mortgage banking and servicing industry.

Responsibilities

Drive efforts to acquire new mortgage subservicing clients, including lenders, financial institutions, and mortgage originators.
Execute the company’s business development strategy to expand market presence and achieve growth targets.
Build relationships with senior executives and decision-makers, negotiate, and close new business deals.
Identify business opportunities, partnerships, and revenue streams in mortgage subservicing.
Develop collaborations with industry stakeholders to increase brand visibility and business opportunities.
Conduct market research and competitor analysis to inform business strategy.
Manage the sales process from prospecting and initial contact through contract negotiation and deal closure.
Collaborate with operational teams to ensure service levels and client expectations are exceeded.
Develop sales forecasts and pipelines and pursue quarterly and annual revenue growth targets.
Create tailored proposals and presentations that communicate the value of the company’s mortgage subservicing solutions.
Work with marketing and product teams to develop collateral, case studies, and other business development materials.
Represent the company at industry events, conferences, and trade shows, building brand awareness and thought leadership.
Monitor industry trends, regulatory changes, and emerging technologies in mortgage servicing and subservicing.
Assess compliance and operational risk in business decisions.
Promote compliance with applicable laws, rules, regulations, and company policy, and apply sound ethical judgment.
Escalate, manage, and report control issues; supervise others and hold them accountable for maintaining standards.